Technical Issues
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Forum Posts

postage tracking not working on parcel force

Just brought a return label to sent 3 items back - the tracking id for parcel force is not reconised / the label was printed from ebay at a cost of £7.50 now what do i do ? I cannot arrange a collection as the tracking number and the parcel id number...

Payout

Morning I just wanted payout today morning and see this Ebay message please note today payout delay to get the bank will be 3-4 hours.

Return label format portrait to landscape

The format of the return label is broken. My daughter works in IT and wants to give feedback. The format should be portrait and not landscape. This needs changing by eBay, it is fine for delivery labels but the format for return labels is not. Its fi...

Cannot type into chat help system

 Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...

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Cannot revise listing

For last few days I have not been able to revise listing's, relist or list similar. I just get a blank page. I can end an item.

User avatar by Contributor
  • 27 Views
  • 1 replies
  • 0 kudos

Age verification

I’ve been struggling to verify age to buy some cutlery. When entering credit card details I get an error “Unfortunately, we ran into a problem and couldn't process your card. Please contact Customer Support.” I was on the phone to customer support fo...

User avatar by Contributor
  • 269 Views
  • 12 replies
  • 0 kudos

App listing issues

App listing issues, can't revise a listing, can sell a similar item, can relist

User avatar by Contributor
  • 556 Views
  • 38 replies
  • 1 kudos

How do I speak to a real person in Ebay?

How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...

Resolved! Messaging broke

I can't open any messages on desktop in chrome. It is acting very odd. Nothing happens when I click a message to open. I can tick the box to mark as read etc. but the message doesn't open when clicked but if I mash random messages, multiple reading p...

Resolved! Bugs with in app

I can not update any off my items for sale as soon as I try to edit. The app trys start a new listing. I uninstalled app reinstall updated my phone to the latest version but nothing resloves the issues. Any ideas?

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