UK Seller News: April 2025
Stay ahead of the curve with our latest updates.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Problems formatting description in drafts
When I create a listing in Drafts I use bold and coloured text for title and a few other headings. Today when publishing listings, I find that other sentences have been altered to appear in bold or coloured text. Also, line spacing is not as I arrang...
Global Shipping still not working.
This problem has been ongoing now for over a month. I have contacted Ebay agent several times, each time told " We are aware of the problem, it will be passed to one of our technical team" I have several items listed with Global Shipping, but when I ...
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Technical issue
Manage orders awaiting dispatch - Order still showing despite being marked as dispatched
Hi, Does anyone know how I can clear down an order that has been marked as dispatched but is still showing in the "Manage orders awaiting dispatch" filtered list of orders? This order was only unusual in that we did a partial refund, as we only had h...
Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}
I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...
Problems with selecting delivery.
Had anyone had any issues with listing. When trying to list an item, delivery is selected but when clicking on list item it comes up I haven't selected delivery details. This happens with new listings, sell similar and even when I try and revise a li...
eBay not working with my Huwawei P30 phones running andriod 10 or build number (EMUI) 12.0. *HELP*
Hi there, eBay community; I have a Huawei P30 phone as well as the Lite version which runs with the latest version of itself being EMUI 12 or android 10 / 11. Although it is EMUI 12 suggesting is it based on android 12 Huawei runs separately to andro...
Valid discount codes are not working
Valid discount codes are not working
Sending a prospective buyer an offer
I have s live auction a buyer has asked me to send them an offer but the sellers hub says item ineligible????
Make offer is not working
When I tried to make an offer on an item after entering in the offer and clicking review I got a "the page you are looking for doesn't exist." Please sort it out.
I have not received my money for a recent sale
I have not received my money for a recent sale
Resolved! Is anyone else unhappy with eBay's new messaging system ???
I've been a member of eBay for 20 years now... Over the years they have made many changes, some good and some not so good... This one of completely revamping the messaging system is NOT GOOD !!! ... and it is now a challenge to read and reply to my i...
Problems (i.e. lost functionality) when using the "Sell Similar" function?
Anyone else having trouble when cloning items via the "Sell Similar" function? ONly certain fields are now updatable for me. I cannot remove or replace images for example. Haven't bothered to try any other fields further doen the listing as this was ...
New Automated Positive Feedback for sellers not showing in stats - UK issue?
While checking through my recent orders a couple of days ago I noticed that two (from 9 & 10 April) now have eBay's "Order completed successfully - tracked and on time" automated positive feedback comment. I then looked at the feedback number in brac...
DRAFT Listings
For the last x 2 Days my Draft Listings have been deleted by Ebay without knowledge? Also, when I create a Listing & it normally Saves to my Drafts until I need to actually List it, the Draft is not Saving & I am losing all of the information that wa...
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