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Please review our messaging policy message received but only message to that buyer is from Royal Mai

Hi, I received a surprised email from ebay saying "email couldn’t be sent because they violated our member-to-member contact policy." reminding me "so we wanted to remind you that your eBay emails should only be about your eBay transactions and can’t...

User avatar by • Helper
  • 1116 Views
  • 26 replies
  • 1 kudos

EBay AI Causing Issues

Ebay's automatic system has just incorrectly accused me of trying to sell outside, which is untrueThe system is supposed to allow you to revise whatever error that has caused the automatic AI to make the false accusation - mistakes happen - however t...

All of my books that I’m selling are now unavailable to buy using the app ?

Yesterday , all of the books that I have listed for sale now don’t have a “buy it now “option and only “buying options” button which states the items Cant be purchased on the app.People are contacting me to say they Cant buy the item and have to just...

How do I speak to a real person in Ebay?

How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...

How do I switch from business to personal?

When heading to account settings, it seems eBay does not allow me to switch between account types.I used to be a sole trader and now just don't do it any longer and would like to convert to personal. I've read online that I should make a new account,...

User avatar by • Contributor
  • 5793 Views
  • 11 replies
  • 1 kudos

Unable to Revise Listings - Blank Page

On my private account I have been trying all morning to revise a listing. All I am getting is just a blank page. I have tried numerous times, cleared cookies, signed out and back in again, tried revising listings on other of my items and the same for...

Message pop up

It appears that you haven’t provided the required information to confirm your identity or financial data. Until we receive that information, your listing and communication activity have been restricted to ensure a safe trading environment for you and...

User avatar by • Contributor
  • 109 Views
  • 4 replies
  • 0 kudos
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