eBay Help
Technical Issues
To troubleshoot, clear cache/cookies and try a new browser. We recommend sharing screenshots and URLs in your post.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: July 2025

Build buyer trust and discover improved seller tools with our latest updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Can’t remove feedback. Utter joke of a company

Account was compromised and fake listings were made.hacker did NOT ship items and I received negative feedback, I had an email from eBay specifically stating “Case ID: ******** all feedback will be removed and refunded to buyers” contacted eBay as I ...

Postage changes

What have EBay done, a postage system that did work, let’s replace it with a postage system that does not. I would not use Evri in a million years, rubbish company, nearly everyone I know has had problems with them. Items either lost, damaged, list g...

CUSTOM TEMPLATES

For years now I have been using a custom template at the end of my item descriptions. Now when I put the cursor at the end of my listing and click on the custom template it mysteriously appears at the top of the page before my item description which ...

What is Windows Hello?

When logging on to ebay on my desktop I start with the username screen. I input my username and hit enterThis then brings up the password screen. I input my password and hit enter.At this point I should be at my ebay summary page. However, more times...

User avatar by • Contributor
  • 1019 Views
  • 14 replies
  • 1 kudos

Guernsey buyer. Had enough.

Hi,There is definitely a big problem, for sellers not being able to complete purchases.And buyers who are trying to desperately work out why sellers tell them they will send, but they are unable to buy.I spent an hour last night trying to change my p...

User avatar by • Engager
  • 351 Views
  • 18 replies
  • 0 kudos

Ebay

I have just contacted ebay they have a technical problem could take 24 hours or lessPlease be aware of this issue

User avatar by • Contributor
  • 159 Views
  • 13 replies
  • 0 kudos

W8 TAX Form , Funds on hold

Hi al does anybody know the correct box to tick to get this W8 TAX thing working.. We don't pay taxes to the USA, so this should be easy as an individual My Funds are on Hold, and this should be easy to complete, and it's not going anywhere The suppo...

User avatar by • Contributor
  • 79 Views
  • 2 replies
  • 0 kudos

Please review our messaging policy message received but only message to that buyer is from Royal Mai

Hi, I received a surprised email from ebay saying "email couldn’t be sent because they violated our member-to-member contact policy." reminding me "so we wanted to remind you that your eBay emails should only be about your eBay transactions and can’t...

User avatar by • Helper
  • 45 Views
  • 1 replies
  • 0 kudos

Bidding process messed up today w/private sellers

It seems that when I make a bid today on something sold by a private seller, whether my bid will be inclusive or exclusive of the buyer protection fee will be completely random. At times when I thought I was putting in a bid inclusive of the fee (wha...

User avatar by • Engager
  • 114 Views
  • 1 replies
  • 0 kudos

Issues creating REPEAT or SELL SIMILAR Listings

Have been having issues today trying to RELIST Sold Items, where I now have more than 1 and have subsequently tried the SELL SIMILAR Option? Listing is failing to list, and has RED BOX at the Top saying SOMETHING IS MISSING, with the issue being reco...

User avatar by • Contributor
  • 95 Views
  • 6 replies
  • 1 kudos

Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}

I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...

Got technical related questions? Start here:

Featured Posts

Top