Seller News: July 2025
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Anyone else having issue this evening?
Resolved! Is anyone else unhappy with eBay's new messaging system ???
I've been a member of eBay for 20 years now... Over the years they have made many changes, some good and some not so good... This one of completely revamping the messaging system is NOT GOOD !!! ... and it is now a challenge to read and reply to my i...
Unable to list items in inventory
As above. Was unable to do this yesterday and having the same problem today.Ebay message is: Well, this is embarrassing.We're sorry, the listing tool isn't working right this second.Please try again later. In reality ebay I'm not going to try later. ...
Where is the "ask eBay to step in and help" option for a return?
I'm in a situation where the seller has agreed I can return an item but seems to be avoiding sending me a postage label. I requested the return 6 days ago. This article https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/ask-...
Asked by an agent to read out a OTP over the phone
I've just had customer support call me (after multiple failed attempts to use their automated assistant to resolve an issue with a return where the seller is failing to cover the postage) and after asking me for the order number they've triggered a 6...
Canada to UK items not displaying VAT - then adding it after commiting to pay
I recently sent and offer and commited to buy and item from Canada, shipped to the UK. The offer screen made no mention of VAT, and added it on at checkout without disclosing what the additional cost is. You can tell it is VAT as it has added 20%, th...
Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}
I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...
Listings added recently as "£0.00 listing fee", but now requires fee when revise/edit the listings
Hi everyone. OK, so I am new-ish UK EBAY seller, and only a standard Seller (300 free listings). Over the past month I have listed 300 products for sale and as I created each listing, each one showed as "no listing fee" / £0.00.Or at least most the t...
Resolved! Can't upload photos for a new listing?
Anyone else know how to resolve this please? I've cleared cache etc.. I use the ebay app.
Guernsey buyer. Had enough.
Hi,There is definitely a big problem, for sellers not being able to complete purchases.And buyers who are trying to desperately work out why sellers tell them they will send, but they are unable to buy.I spent an hour last night trying to change my p...
Resolved! Price in basket is completely wrong
I don't even know where to start. Last time it was downloading some executable code from eBay's backend - eBayISAPI.dll - now maths has left the building lol
Can’t remove feedback. Utter joke of a company
Account was compromised and fake listings were made.hacker did NOT ship items and I received negative feedback, I had an email from eBay specifically stating “Case ID: ******** all feedback will be removed and refunded to buyers” contacted eBay as I ...
Postage changes
What have EBay done, a postage system that did work, let’s replace it with a postage system that does not. I would not use Evri in a million years, rubbish company, nearly everyone I know has had problems with them. Items either lost, damaged, list g...
CUSTOM TEMPLATES
For years now I have been using a custom template at the end of my item descriptions. Now when I put the cursor at the end of my listing and click on the custom template it mysteriously appears at the top of the page before my item description which ...
What is Windows Hello?
When logging on to ebay on my desktop I start with the username screen. I input my username and hit enterThis then brings up the password screen. I input my password and hit enter.At this point I should be at my ebay summary page. However, more times...
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