Ebay balance not working

[stos_9572]

I am a private seller here on Ebay and before now when I sell anything and ship it 

by post the payment is sent to my bank Account within an average of 2 days .

With this new Ebay balance it is as if Ebay is keeping all my sales proceeds for over

6 weeks without any remittance  (the last payment I got was Oct 4th  and today is

November 16th ) .This appears to very oppressive on the sellers who are struggling to 

make a little extra income as all earning is tied down.

 I have made several attempts to withdraw and there is no window linking the seller 

to withdraw . This is frustrating and Ebay should test the system and ensure that the change 

benefits the sellers.  I have few sales of over £300 which i need badly but no link to withdraw 

and the Ebay is not making the daily or weekly payments anymore? What help can i get please

[tressygirl]

We have no access to your account so cannot see the issue,  but what I can see, is that you have returned to selling after a long time, the hold on your payouts then,  may just be that you have not registered correctly,  or fully for eBay's Managed Payments,  see here:

You need to provide eBay with details of a bank account and have this account verified.  The usual method here, is for eBay to send 2 micro deposits into that nominated bank account for you to receive,  and confirm to eBay.

Once this is completed,  you will be able to list items for sale,  and receive payouts from those sales.

This will show you how to register for eBay's Managed Payments.

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

If there is an issue with the registration contact eBay Customer Services,  who have full access to your account,  and can see where the issue lies and explain the steps you now need to take.

Contact them this way.

This is the easiest and quicket way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

@stos_9572 

[marco@ebay]

Hi stos_9572, thanks for your post.

I see you funds are available, and the button to withdraw your funds is also there. If you don't see it, could you please send us a screenshot of the screen with the missing button, so we can take a further look and help you get that resolved?

Thank you,

Marco

[thesmokingrunner]

You're a private seller? Really? Let's have a look, shall we...

You currently have five listings. All watches, all brand new and three of which include the phrase "We will ship your goods...". Your 'About us' profile includes the statements "...we sell all that you need..." and "...take a few minutes and search to see if we have what you want...".

eBay balance is only available to private sellers. It is quite clear that you are not a private seller, you are a business, and as such you are not only incorrectly registered on eBay but you are both denying customers their legal consumer rights and depriving eBay of fees.

If you were correctly registered as the business you clearly are you wouldn't have problems with eBay balance.