UK Seller News: April 2025
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Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Contact seller function not working.
The contact seller option is not working. This seems to have been going on since 2024 and no one seems to be doing anything about it. Does anyone have a resolution for this.
Visibility on eBay sites abroad
I’ve noticed that none of my items are visible on the French eBay site (ebay.fr), and on the German site ebay.de they don’t appear in main search results but are placed at the bottom under ‘Related items’. Both sites seem to discriminate / filter out...
Close account
Send eBay… i am trying to close my account.I have been on the phone to an eBay colleague for over 40 mins , got transferred and then cut off. I apparently have to pay .35 cents. Tried to pay and close the account.Please advise how this can be resolve...
eBay are a dishonest organisation
eBay is dishonest, I sold an item for £90 and the Q.R code that eBay sent me didn't cover the cost of postage, the buyer complained that I had not sent the item correctly, eBay will not admit that they sent the wrong Q.R code and stated it was my fau...
The contact seller option is still not working. I noticed this problem started in 2024.
Has anyone got a resolution for the contact seller option not working. People must be losing money over this problem as some customers will just give up and not buy the item if they cannot ask a valid question. I have tried to ask questions on many i...
complaints
How do I make a complaint to eBay?
GLOBAL SHIPPING NOT SHOWING CALCULATED COSTS.
This problem has been ongoing for over 2 weeks now. I have some listing that I have chosen Global Shipping for international sales. The problem is this = When I click on Postage - See Details - then change Country from UK to USA or any other Country,...
Business/Privat tag removed
I have looked at several listings this morning and noticed the identifier for private or business has been removed, had to go into seller info to determine if I was looking at a business or private seller.Is this a glitch or something new from Ebay i...
Resolved! Is anyone else unhappy with eBay's new messaging system ???
I've been a member of eBay for 20 years now... Over the years they have made many changes, some good and some not so good... This one of completely revamping the messaging system is NOT GOOD !!! ... and it is now a challenge to read and reply to my i...
Cant open app ,google play says it is not supported have tried to update and reinstalled app .same h
App is not supported by Google play have tried update and reinstall but still the same
Problems formatting description in drafts
When I create a listing in Drafts I use bold and coloured text for title and a few other headings. Today when publishing listings, I find that other sentences have been altered to appear in bold or coloured text. Also, line spacing is not as I arrang...
How to remove "Shop similar" from "my eBay watchlist" "ended" page?
The title says it all. Help please
Clock change bug? - Duration 7d + 1 hour
Previously I understood that when the clocks changed your auction would still run for the full duration, so if I started an auction at 1700 today then taking into account the clocks going back it would finish at 1600 on the 27th. However today I list...
Global Shipping still not working.
This problem has been ongoing now for over a month. I have contacted Ebay agent several times, each time told " We are aware of the problem, it will be passed to one of our technical team" I have several items listed with Global Shipping, but when I ...
Inconsistent prices - watch list vs item page
I'm sure this has only happened in the last few days. Some items on my watch list have started showing different prices from those on the individual item pages. It looks like they don't include the Buyer's Premium (Buyer's Fake Protection Racket fee)...
