eBay

my shop is closed but i can not see any of my listing they have vanished, thanks ... View more

Hi all   I hope someone can advise.me? As this is time sensetibve and I really need avice as soon as possible please otherwise I could lose my Top Seller Staus.   Where do I start.   Firstly wow, a decent message box which isn’t unformatted and a nightmare to use. Why can we have that on the awful to use message service? But I digress.   I sell classic car carpets and also car covers handmade to order. Which causes havoc with my DSR’s   I am unable to upload the tracking number to the correct page as eBay automation would kick in and give me a Late delivery strike on every order and I’d be forever on the phone so they are emailed to my customer and passed through the message service too.   The problem is that they take 2 to 4 weeks to make and despite asking for 10 years straight (that’s nearly every phone call) as yet eBay refuse to create a simple workaround for the 2 to 4 week build time.   Which is an addition to the dropdown adding a custom date in weeks.. so that eBay won’t start the clock till then.   Sadly all I’m asking for is an addition to an existing menu.. but they refuse...   So  a few uears back eBay and I went into great detail about all the options they could offer to sort this problem out, we finally settled on this workaround so I wouldn’t get punished for doing the same job as every other TR seller.   If a customer puts in a late delivery and I delivered within stated time, tracking nop to prove, I can phone up eBay and request it be removed.   It helps if I have a message from the customer and on this occasion I do have that.   The problem I am having today, that being April the 6th 2020 is that there is no phone service, which is just ridiculous as every other business I deal with has made provisions to look after the hand that feeds them.   So how do I get this removed before April the 20th and save my Top Seller Staus from being removed?   Any help would be really appreciated Josh Tech Autos     ... View more

Hi I started selling on ebay several weeks ago and have had excellent feedback but paypal still isn't letting me transfer my money to my bank account. I verified my bank acct and they have not told me any reason why they are not letting me access my money. Please does anyone know how I can sort this out? I'd ring them if I had their phone number but I cannot find one. Cheers. Ro ... View more

Contacted by a buyer interested in an item.   Message states they would like to buy my item, but during the current outbreak they do not believe its right to be buying luxuries (its a Roleplay Book).. So, they ask, if they were to buy it now would I hold onto it until all this over?   Gut reaction, there's something I'm missing here. Also gut reaction, repeat buyer, and if its not unreasonable, I will help.   First thing is the late delivery strike, not a major issue, I can ride one out, but the chances of getting it overturned are slim, with CS being crippled.   But, the major problems are, how will eBay and Paypal behave, and what rules will still remain in place, if this lasts 6 months or even longer? What if something happens to either myself or the buyer or the delivery system in that time.   I think, and this is only what I think, buying the luxury item is not the issue, as they are willing to pay. Recieving the item now is more likely the issue.   I am not getting into a debate about what's a luxury item in the current crisis.   I just want to know if I am missing a trick, I don't want to do this and end up getting stung at the end of it.   Please help. Thank you and stay safe   ... View more

I sent an item at the end of Feb to Spain however after a few failed delivery attempts it was returned, but it has been lost in the return post.  I did provide tracking info to the buyer but they opened a case (and even stated that it wasn't my fault). I appealed the case as "sent with tracking information" but there wasn't any opportunity i could find to attach the proof and now they've closed the case even though I asked how to provide proof.   It doesn't seem like a human has looked at this from the total lack of individual response... any advice?   ... View more

Is there any option to add delivery note on Royal mail label with the A4 size page? ... View more

Hi Everyone, I tried to make a one time payment tonight but it wouldnt let me, it ends up greyed out, and has a message "Don't see the secure PayPal browser? We'll help you re-launch the window to complete your payment". has anyone else had this trouble, cheers Hugh ... View more

is there a device that lets you know when something sells on your ebay account via mobile phone   regads ... View more

I don't understand why eBay charge a percentage for postage in their sellers fee's. This is a service eBay don't supply and is normally supplied by the seller  there is also a part of the postage that goes towards tracking which is eBay policy and yet they take a profit on that.  jusy cancelled all my items for sale in protest, I know it won't make a difference but pure greed in my view  ... View more

Heya,    i am under the 21 day ebay funds hold, i recently sent out some stuff without tracking numbers. Will i still get my money? ... View more

How are  sellers dealing with the Coronavirus time we are going through ?   I am still listing so that buyers can look and buy if they wish , obviously no takers in the last couple of weeks . Still useful for people to look and a bit of interest . Interesting to hear how sellers are coping .    ... View more

I issued a rebate through paypal following buyer request but cannot relist or get refund on ebay fees ... View more

I sold my laptop on ebay for £100 and was to send it to the buyer on 29th Dec.but I was rushed into Hospital and missed the Pickup day My wife managed to arrange another Pickup by courier on the 4th January (with Tracking number) it was delivered nex day Then I received an email from ebay on the 29th December to say they Refunded the Buyer £100 and another email sent 8th January to say Your PayPal account was debited £100 by ebay that is Two Payments of £100 and he still has the Laptop £100 Total £300 ... View more

What is meant by 'sharing a listing'? ... View more

The last few days I have received two offers that seem like a new form of scam that I havent encountered before.   Two buyers have sent offers (both seemingly located in Singpaore). In the message box of the offer they have this message    “Hi my friend .. I try to pay through PayPal and same with the Bank account, it says that the seller does not accept the payment method for now and sends me this article:”   The link redirects to what I assume is a convincing copy of the eBay login page thats trying to phish your login details.   Maybe eBay should not allow web links to be included in these messages, but hopefully this can warn some sellers. ... View more