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Seller News: July 2025

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Resolved! how do you list anything bigger than 61cm?

Ebay is now forcing me into SD with no custom delivery option The largest postage offered under SD is 61cm There seems to be no way to list anything over 61cm and get the correct postage, even if you declare the dimensions in the listing height, widt...

User avatar by • Engager
  • 8021 Views
  • 132 replies
  • 4 kudos

Buyer with 0 feedback account opened yesterday

Hi,A bit of advice please.Just sold a camera at a buy it now price, being sent simple delivery.Just feel a bit twitchy as buyer opened account yesterday and has zero feedback. eBay obviously have funds and I am due to send tomorrow. Address is genuin...

User avatar by • Contributor
  • 46 Views
  • 2 replies
  • 0 kudos

Combined shipping with Simple Delivery - confusion!

My buyer bought 10 separate items from me, which I'd listed using the Simple Delivery option, and I want to combine them into one package so he only pays once for postage. He already paid, so I can't raise an invoice for total sales. The advice I've ...

Don't see option to scan collection code

I sold my item yesterday and the buyer asked me if they could collect. I said that's fine, as I did have it as an option on the item listing. I sent them an offer and they accepted and then paid for it. eBay is asking me to post it. I don't see any o...

Royal Mail Parcel Collection

One of the concerns expressed by some private sellers about the forthcoming Ebay Simple Delivery (if it is compulsory) is whether it will be possible to book collection of the parcel from your house. Doing a little bit of research, it appears to me t...

Buyer says item never arrived

Item was sold 2 weeks ago (14/07) and the buyer sent me a private message today to say it hasn’t arrived. Item was sent during a normal second class delivery, not via Simple postage and not purchased through eBay. I have proof of postage from the pos...

User avatar by • Contributor
  • 284 Views
  • 15 replies
  • 0 kudos

Resolved! Making an offer to a buyer

I thought I'd try making an offer to a buyer to see how it works. The item price is £5.53 plus BPF = £6.00 I want to make an offer to a buyer so that they see £5.60 (just over 6% off). Am I right in thinking that I would send the offer as £5.14 and e...

New postage policy seems a bit dodgy...

Anyone else find the ‘new’ postage process for sellers frustrating and a bit suspicious? Specifically: Ebay now require sellers to select the postage service during the listing and only allow them to use that postage service once the item has sold. T...

User avatar by • Contributor
  • 8497 Views
  • 146 replies
  • 30 kudos
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