Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
eBay now asking for NI numbers
I set up a new private account not long back for selling off genuinely unwanted goods (as I said before, better off selling them on a private account than paying full fees or watering down the clothing business selling nans old china stuff). 30 sales...
Buyer says they haven’t received item but tracking says delivered
Hi everyoneits my first time selling on eBay and I managed to sell an item for a good amount. I was so happy because the money is going towards an important move. I made sure I posted the item out literally the same day using evri simple delivery wit...
Resolved! Am I right that Simple Delivery cannot combine postage for multiple purchases?
Hi, I have not sold anything since last summer, but I want to re-home a few model railway engines. It is quite likely that the same buyer might want more than one. I have just found out about this Simple Delivery system and have been reading all the ...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
Resolved! Global Shipping Program USA to UK - Not working US seems to have been taken away this morning
Hey all, This morning I've had several customers contact me from the US saying that even though they are watching my items, and could purchase them yesterday through the GSP they can no longer do this and all my other items that they are not watching...
Confusion regarding (horrible) new shipping and payment system
Hi. I am a small private seller. I started selling around the late half of last year, and since then I've experienced what seems like 4 different complete overhauls of the payment system in barely over half a year. The latest one, before this change ...
Resolved! eBay customer service said "don't worry". Simple delivery?
Package is lost. When will I get my money back? What should I do now? I explained many times that Evri lost my package. Customer service said "don't worry, we will help with this". I am still having problems with my refund. It was a Simple Delivery (...
Resolved! EBay asking for national insurance number
Hi everyone, I recently joined for like 1 month and I start selling as a private seller , and now eBay is asking me to provide national insurance number."New UK digital sales reporting legislation requires sellers with 30 or more sales, or who have s...
Incorrect Feedback
Hi I have recently sold a console. All is great and payment received, no issues. However, I now have positive feedback but the purchaser made a complaint about cosmetic damage and said I don’t respond to complaints. The ebayer never once messaged me ...
Resolved! New advertising guidelines
As a user of eBay Advertising, we want to make you aware of an update to general strategy campaigns on ebay.co.uk, ebay.fr, ebay.it, ebay.es and ebay.com.au. Starting from 24 June, items promoted with a general strategy will use the following attribu...
Updates to eBay’s Promoted Listings programme
I'd love to see how eBay can justify this changed to "promoted listings". (In an email received a few minutes ago.) In future, if anyone ever clicks on a promoted listing, the promoted fee will be charged, even if the actual buyer did not find it thr...
New Changes to Promoted Listings programme - June 2025 - What a scam!
Anyone else seen this? Just received an email detailing their promotion changes from June. So basically, if you promote an item as a seller, regardless of whether the buyer is a lead acquired through the promotion, you will be charged the advertising...
No Simple Delivery?
From 15 April, we’ll gradually introduce Simple Delivery as the only delivery method available for private sellers who list eligible items on eBay.co.uk. I've been using Simple Delivery for a while now. I tried listing an item this morning. But no Si...
Can't find buyers email address
Hi On the last couple of things I've sold I've no longer been able to see the buyer's email address in the order details page. Ebay help says you should be able to see the ebay email alias, but I only see the address and phone number. I thought maybe...
All postage is now corrupted - It's a nightmare!
Ok, I review listings as my first job in the morning, usually with the few that are ending shortly.I thought as some of them are small parcel size under 1kg I'd have a look to see what eBay is now quoting as the price. Great it's down to £3.38 (I onl...
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