Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Resolved! Why aren't my new 1st class stamps selling?
Am I missing something and not listing my stamps in the correct category or is the listing title wrong? Because I'm selling my 1st class barcoded stamps for a decent discount off their actual value but I'm not even getting any views on my listing. He...
Simple delivery and Royal Mail's Bring my Label collection service.
So simple delivery does not offer Royal Mail's bring my label service. When buying a parcel collection Royal Mail give the option of bringing you the label as well so there is no need to print anything. Simple delivery has taken away the Royal Mail b...
Resolved! ebay have ditched their eBay executive escalations email address
I've used a certain email address for executive escalations over the years (not often) when I've had issues on ebay, such as when GSP sent items to the wrong address (four times!) and the person the phone couldn't quite understand or have clout to mo...
Resolved! My old address is showing as dispatch
HiI haven't sold anything since the standard delivery came in. I have updated my PayPal and eBay addresses and when buying things arrive. But just sold an item and the old address is still showing as dispatch and therefore the return label will be wr...
Resolved! Sold item is defective - listing stated 'no returns'
hi all,I've sold a cheap IP camera which I know was working properly. The buyer has now messaged me that the output is purple, which means most likely the item is defective. And I am not challenging this. I don't want to receive it back, the listing ...
I'm confused....
This is not a complaint, I'm just a little confused. I sold an item a few weeks ago. The tracking info said it was delivered, I even had photo evidence of the delivery. The customer said they didn't receive the item and opened up a case. The case was...
Resolved! Up and coming changes to Royal Mail Second Class Service
What we know about Royal Mail's major changes to second class post Source Yahoo News 10th July 2025 Royal Mail will be allowed to ditch Saturday deliveries for second class post and switch to an alternate weekday service, regulator Ofcom has confirme...
Suggestions to Ebay
Is there a way of sending suggestions to Ebay? These are general and not linked to any specific listings. I thought I'd seen a link/option quite a while ago (years) but may have imagined it. Thanks.
Resolved! Simple Postage when two purchases are sent in one packet
My customer bought two foreign coins from me as separate purchases and with just a few minutes between the purchases. He paid £2.70p simple postage on each item. I sent the two coins in one envelope. When I came to leave feedback I could only leave i...
sells still down
Morning. I wrote few days ago my sales just dropped and still down. All coupon active and sales mark down too. But still something wrong 4 days ago started just dropped after very hard to to start sells again and I do not know why :(((
Resolved! Ebay / Royal Mail / Evri Tracking
WHAT IS THE POINT OF EBAYS TRACKING STATING 'Running behind, original estimate was.....'This message is of no use whatsoever, I don't need to know the delivery is "Running behind" I need to know when it has been delivered or at least a new delivery d...
"Simple delivery" large items - 1.1 stars on Trustpilot
Title says it all. If you sell an oversize item on "Simple" delivery, you have to use DHL eCommerce. Their Trustpilot rating is 1.1 (on a scale from 1 to 5) with over 600 reviews.
Buyer claims not received within an hour, but photo shows delivery
Hi I sold an item last week, added tracking information like a I usually do. Buyer lives in a flat it seems. It was delivered yesterday at 3.59pm, but at 5pm, the buyer messaged to say they did not have the item although it showed delivered. I checke...
Going to ship to the US & bypass the Global Shipping Programme - no tariffs applied by eBay?
Whilst there seems to be no certainty with regards to how eBay is applying tariff charges re the Global Shipping Programme, I think I'm going to resume sending to the US and use Royal Mail International Tracked instead. The item I'll soon be listing ...
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