Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
simple delivery on valuable goods
Can anyone, please, provide me the proof that simple delivery label will cover the full value of any item sold if they ever get lost? When I go to the post office with my QR code for simple delivery and they print the label off it clearly shows track...
Contacting customer support here?
Is it possible to contact customer support here? I understand that everything but 'get us to call you' has been removed, but I'm going round in circles with an issue with a buyer.Connecting to overseas call centres where operators don't understand yo...
Red Banner Saying “Open Issues” But I Have No Issues
Hi everyone,I’m hoping someone here can help or has experienced the same problem.Recently, my eBay account was reinstated after a restriction. Since then, I’ve noticed a red banner under my payment section saying there are open issues to resolve. How...
sellers beware - now compensation for lost items is only up to £75 not £150
Did anyone notice that ebay stopped offering full compensation for items lost by Royal Mail? I just checked Royal Mail tracked services 48 and 24. They used to offer compensation up to £150. NOT ANYMORE! Sellers beware - now it is ONLY UP TO £75. Buy...
Resolved! Simple delivery is awful
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
Thoughts on the HMRC and National Insurance Number issue
I'm no longer selling due to Simple Delivery and I am sure that that will affect eBay's revenue from private sellers as well as have a knock-on effect from people buying less due to having less to spend. I should just forget it but the whole thing is...
Resolved! Postage costing me more than buyer pays. Formal complaint
I have no doubt that this has frequently been mentioned on here, but forgive me, I have not been on here much. I am livid. If I have it wrong, then, please correct me.I am losing money on this new way with the postage costs. . Buyer pays less than wh...
Failed simple delivery due to address query, next steps?
Hi! Since its easier to ask here than get hold of ebay, heres my question- so, i sold an item (not wort much, 4.50£), despatched with ebay simple delivery (Evri) on 18th September, so roughly 2 weeks ago. Checked during these two weeks that Evri has ...
Resolved! No Sales in 12 Days. Why!!!
12 Days no sales with 600+ listings and all promoted. Help!!!
Ebay simple delivery opt out
So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......
'sell for free and support black sellers'
Did a double take when this heading landed in my email. I'll just leave this here. Looking forward to more helpful support from ebay. No giggling from the back who say we are supporting Chinese sellers.
payout
Hi I have some problem with Ebay payout.My payout every day, but today not get it they shows available not send me out. Before when I want payout just click and sent money how much I want but now missing that option too. :(( Is this some glitch?
Have any vinyl/CD sellers shipped to the US via the GSP hub and not had tariffs applied?
Any eBay reps are unwilling to shed any light on this - physical music formats are exempt from tariffs but I'd like to know if any sellers shipping to the US using the Global Shipping Programme have had tariffs applied or not to the total for the buy...
Resolved! Has the Global Shipping Programme been suspended?
An Ebay member in Sweden wants to purchase an item from me but is getting a message saying that I do not ship to Sweden. All my items have the GSP option shown in the listing. Can anyone explain why my potential customer is unable to purchase from me...
Offer on item to post to germany when I specifically exclude non UK locations.
I have a parts Canon S100 listed and like all my other listings I specifically exclude sales to outside the UK . I have received a fairly high offer however it says "posts to 68199, Mannheim, DE" , how is this possible, shouldn't the offer be blocked...
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