What's happened to postage options?

[steve_hall99]

Went to list something just now and the post service options have completely changed since yesterday. I usually list with free post (I then select yodel as that's my nearest/best priced drop off centre), but there's no option to offer free post. I'm forced to list with *whatever* ebay has chosen, which might be a service miles away from me making post a nightmare. Why why why mess about with this when it was working fine.... (I have my own ideas of why it was changed, you can guess my thoughts...)

[steve_hall99]

Not only that, I have small & light items that absolutely definitely used to be £1.55 or £1.80 via RM.... now forces £2.94 as the cheapest option. They're just robbing us now

[jomacw29]

Yes, I preferred to walk into the post office, get item weighed and be offered first of second class delivery and pay over the counter.

[jomacw29]

I hate having to guess the weight in case you get it wrong.

[steve_hall99]

I have scales ready so I know the size & weight of everything I sell. For example, phone covers which are 108g but very slim so always £1.80 postage as well under the RM 2.5cm limit for a large letter but over 100g so £1.80 instead of £1.55. Simple delivery forces £2.94 which is more than the entire cost including post previously. That money just goes into the pocket of eBay.

[spyabargain]

I’ve just listed something today with only Royal Mail selected for postal options with the specified weight and size, and when I checked it after it’s added two types of postage options, same delivery timeframe. But standard and express.

Anyone any idea what the dearer express option is?

Also how do you make sure the option to have sent to a shop collection point is off, I had done it once but I bet they’ve put it back on since these changes?  

[spyabargain]

Though I’ve had trouble with this recently as the counter stage charge what they want. Like, I know the size of the parcel and how much it costs for specific size, weight and postage format to what they try to tell me what size it is and that my parcel won’t fit in small class but has to be a medium  class. I tell them they are way over estimating and that I’ll post inline, which they say it’s cheaper online. No it’s not, they’re just trying to charge me incorrectly. 

[sml192]

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@spyabargain wrote:

I’ve just listed something today with only Royal Mail selected for postal options with the specified weight and size, and when I checked it after it’s added two types of postage options, same delivery timeframe. But standard and express.

Anyone any idea what the dearer express option is?

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The Express delivery option is Royal Mail Tracked 24. 

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@spyabargain wrote:

Also how do you make sure the option to have sent to a shop collection point is off, I had done it once but I bet they’ve put it back on since these changes?  

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With Simple Delivery the Click & Collect option is delivery to an Evri parcel shop.  It is different to the normal Click & Collect and you can only remove it by opting out of Evri. 

[sml192]

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@spyabargain wrote:

Though I’ve had trouble with this recently as the counter stage charge what they want. Like, I know the size of the parcel and how much it costs for specific size, weight and postage format to what they try to tell me what size it is and that my parcel won’t fit in small class but has to be a medium  class. I tell them they are way over estimating and that I’ll post inline, which they say it’s cheaper online. No it’s not, they’re just trying to charge me incorrectly. 

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Online prices are cheaper than over the counter. 

[spyabargain]

But I’ve had Royal Mail things sent to a parcel shop myself, it ends up
being tracked as Collect+

[spyabargain]

When I work out the price online and then go to the counter, when they
charge correctly for the dive and method it’s always been the same price.
How much are you paying differently by?
I would query that.
In regards to my issue with being overcharged, I was sending something that
would cost £3.40 and they tried charging me £6.50.

[ianoaia.f5un6wx]

The last thing I sold was a guitar which I listed as pickup only.  I just started to list three, reasonably expensive guitar pedals when I noticed this so called simple delivery option.  Due to the cost of these items I will only send them by special delivery for peace of mind.   Nope, not available.   Also i don't own a printer, and don't want one.  Also I work an erratic rota so getting items picked up at home isn't an option.  Off to Reverb for me.  I will never sell through ebay again all the time this delivery model is forced on me.  That's me done selling here after 21 years!

[3942rick2005]

Use whichever of my workarounds suits your listing page until ebay gets it all sorted out:

https://community.ebay.co.uk/t5/Seller-Central/how-do-you-list-anything-bigger-than-61cm/m-p/7882486...

or:

https://community.ebay.co.uk/t5/Seller-Central/How-do-you-list-anything-bigger-than-61cm-Part-two/td...

[dunstun365]

Ebay are so stupid yet I'm seeing adds by them saying it's free to sell yet I'm lucky to sell anything now & had to either remover listings due to incorrect (too high) postage charged or change postage to large letter from small or medium parcel. Magazines which used to cost £1.80-£2 are now £2.70 more than the mag cost itself so they're not gonna sell due to buyers paying very little for them. Job lot listings are the only way around it.