What happens if I list item with both postage and collect in person option

Hi  I want to list some items which are large and bulky so I would like to offer buyers the choice of having them sent by post or collecting from me. 

 

If a buyer chooses to collect, when they go to the checkout to pay for the item, will the delivery charge be removed? 

 

I can't find information on Ebay that explains how this works.

Thank you

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What happens if I list item with both postage and collect in person option

papso22
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I would disable offers because that gets complicated,  but you are right, when the customer goes to checkout they choose which option they want and pay accordingly. 

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What happens if I list item with both postage and collect in person option

papso22
Experienced Mentor

I would disable offers because that gets complicated,  but you are right, when the customer goes to checkout they choose which option they want and pay accordingly. 

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What happens if I list item with both postage and collect in person option

Thank you for explaining, and the tip about disabling offers. 

 

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What happens if I list item with both postage and collect in person option

You are welcome.  Just one other point, if the buyer chooses the wrong option at checkout, you need to cancel the sale and relist with just the option they wanted. 

 

You do not want to be posting an item where the buyer chose collection, or allowing collection for an item where the buyer chose postage, which is one of the reasons for not accepting offers as that often seems to go wrong.

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What happens if I list item with both postage and collect in person option

That's great to know, thank you slight_smile

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