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Forum Posts

eBay Guarentee a total sham

I’m honestly shocked by eBay’s so-called Authenticity Guarantee service. I sold an Arc’teryx Valiance jacket – a £1,400 piece of outerwear – and it was rejected and sent back as “fake”. This is despite the fact that I clearly stated in the listing th...

Photographic identification

Hi..... I've just sold my first item on ebay UK. Now my funds are restricted due to ebay requiring photographic evidence Now I do not have a driving licence due to having it revoked due to illness I do not have a passport either due to not going on h...

Christmas Sales Wrost in Years - December 2025

Hello, I wonder if anyone elese noticed Christmas sales decline. Other platforms have picked up but Ebay is still slow 1-2 Sales a day What exactly has gone wrong with Ebay run up to Christmas. We are advertising all items over 10% but still no luck....

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  • 2202 Views
  • 51 replies
  • 3 kudos

Evri Panorama program

Maybe Ebay should watch this program that was broadcast tonight and includes an undercover investigation into Evri as well as Evri's response's.https://www.bbc.co.uk/iplayer/episode/m002nnkf/panorama-evri-wheres-my-parcel

Please Help

I sold an item and the buyer has then asked eBay to step in as they wanted a refund and told eBay that the iPhone box was damaged on the sides. When I sent it, the box was immaculate as the phone was also sealed. What does that mean from eBay? I'm ne...

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  • 881 Views
  • 33 replies
  • 0 kudos

Royal Mail is such a huge disappointment

I sell over 30 cards a day and dispatch via Royal Mail. When the sale is under 20 GBP, I use 2nd call letter. and anything else is 48 tracked. At least 1 in every 10 letters is not delivered and I have to give a refund. This happens multiple times a ...

Returns Dispute - Different Item to What Was Sent

Hi all, I sold an item on the 18th of November, delivered on the 20th of November. On the 9th of December (20 days since purchase) buyer open's a return case claiming item is not charging. He shows a picture of a laptop USB-C charger being plugged in...

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  • 159 Views
  • 11 replies
  • 0 kudos

EBAY RIDICULOUS ESTIMATED DELIVERY DATES !!!!!!!!!!

Delivery dates….?????????? What on earth is going on - EBay are telling potential buyers that items won.t be delivered until AFTER Christmas…this should be the busiest time of the year for us and we have sold 2 items today!! RIDICULOUS. Rang eBay to ...

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  • 1285 Views
  • 48 replies
  • 6 kudos
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