OK, I am a complete novice and I have got into a mess. Way back 13Nov25,
I set up an auction for a particular item which did not reach the
reserve. I got a lot of bids from China which I didn't know how to deal
with, and it made me feel uneasy. I had...
I had 2 cards left by the postie the other day, from separate sellers,
while I was out. Today I go to my local RM collection centre to collect
both items. Only 1 item here the postmaster says. I ask him to check but
no only 1 item there. So I get hom...
First time for me as a seller. My buyer is claiming an action figure I
sold is covered in some sticky stuff and has started an INAD case
against me. I have it set not to accept returns but I know if a INAD
case is initiated and I lose I will have to ...
eBay is asking for photo ID to continue selling, but I am very
uncomfortable uploading my ID onto their system, where they'll store it
for who knows how long. Does anyone know if they will accept a link to
the photo on Dropbox or Google Drive instead...
Recently I've experienced a second buyer claiming damage and NAD item to
a well packaged item with no damage on sending or evidence of damaged
packaging , clear, though limited number of, photographs of a perfect
item. First item was a watch, thankfu...
I posted some gold item on ebay by using RM guaranteed special delivery
.The delivery was delayed and buyet opened case and ebay closed case
with refund .However the item was delivered with proof of signature and
a picture next day after the case was...
On the Royal Mail web site, it gives the maximum size of a Large Letter,
and it also gives examples - specifically DVDs. But when trying to list
a DVD as a Large Letter on ebay, it only allows Simple Delivery, even
though ebay's example of a Large Le...
Is Simple Delivery mandatory now ? used to be able to select custom
postage option but it’s not available now. Just tried listing and Simple
Delivery is the only option for postage
Hi all, I've recently sold a DJI drone with a care plan remainding on
it. When the buyer recieved the item he angrily sent two messages saying
it was broken and started the returns process immediately.I know for a
fact the device was working fully be...
With only a few days of this year left on the eBay site which has been a
disaster for its users, I trust they will have to change things around
some time soon in 2026.Over several previous years, we have experienced
up and downs with them, but this p...
We sold a sticker sheet to a customer in the US (we are in the UK) and
we normally send these via Royal Mail Click and Drop (label generated at
home). It seems in the last day or so though there have been some
changes whereby you CANNOT generate a CN...
Had an selling account for 20 years (this isnt it) I'm a UK seller,
haven't sold a great deal, feedback is still under 1000, last year after
about a year of not using the account I started to sell again, not a lot
but eBay first treated me like I had...
Customer Service has always been something I consider to be very
important. Customers should feel they're listened to, that they're
valued and that they'll have reasonable opportunities for redress, in
the event of a problem. It's not a lot to expect...
I caught a few minutes of Rip-Off Britain on the BBC today, where they
were talking about fake goods being sold online. Unfortunately I only
caught the end of it, but I think they were saying that digital sales
platforms might be as responsible as th...
