Seller News: December 2025
Check out our latest updates to help optimize your business.
Forum Posts
Buyer Protection Fee - Showing Wrong Price
Hi,Need some help, I have recently listed a non digital product for £260.00 and on the listing page it shows the buyer protection fee should be £271.10 (Attached Screen shot 1), But after the item is listed the price shows as a whopping £323.10, and ...
Royal Mail head scratcher
I had 2 cards left by the postie the other day, from separate sellers, while I was out. Today I go to my local RM collection centre to collect both items. Only 1 item here the postmaster says. I ask him to check but no only 1 item there. So I get hom...
Evri delivered wrong item to buyer
Buyer purchased a motorcycle racing suit but received a mattress topper instead. The topper has nothing to do with me so they have somehow been switched by Evri. On the tracking photo it shows a mattress topper so the buyer is not lying. What do I do...
eBay Simple Delivery - Buyer gets no option to choose couriers?
Okay, so today I learned that despite selecting all 3 couriers in the back end using Simple Delivery, the buyer is not given the option to choose on the product page end during checkout? What's the point of choosing if eBay makes the selection for yo...
Got into a complete mess trying to sell
OK, I am a complete novice and I have got into a mess. Way back 13Nov25, I set up an auction for a particular item which did not reach the reserve. I got a lot of bids from China which I didn't know how to deal with, and it made me feel uneasy. I had...
Royal Mail - changes to international postage (customs form)
We sold a sticker sheet to a customer in the US (we are in the UK) and we normally send these via Royal Mail Click and Drop (label generated at home). It seems in the last day or so though there have been some changes whereby you CANNOT generate a CN...
Buyer started an INAD against me, do I have to accept the return?
First time for me as a seller. My buyer is claiming an action figure I sold is covered in some sticky stuff and has started an INAD case against me. I have it set not to accept returns but I know if a INAD case is initiated and I lose I will have to ...
Providing Photo ID
eBay is asking for photo ID to continue selling, but I am very uncomfortable uploading my ID onto their system, where they'll store it for who knows how long. Does anyone know if they will accept a link to the photo on Dropbox or Google Drive instead...
Bait n Switch Buyers
Recently I've experienced a second buyer claiming damage and NAD item to a well packaged item with no damage on sending or evidence of damaged packaging , clear, though limited number of, photographs of a perfect item. First item was a watch, thankfu...
Ebay removed 'item dispatched' and made it more complicated 🫤
eBay removed the simple 'item dispatched' facility and made things more complicated
Resolved! Parcel
I posted some gold item on ebay by using RM guaranteed special delivery .The delivery was delayed and buyet opened case and ebay closed case with refund .However the item was delivered with proof of signature and a picture next day after the case was...
DVDs - Custom or Simple Delivery?
On the Royal Mail web site, it gives the maximum size of a Large Letter, and it also gives examples - specifically DVDs. But when trying to list a DVD as a Large Letter on ebay, it only allows Simple Delivery, even though ebay's example of a Large Le...
Resolved! Simple Delivery
Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage
Buyer wanting refund on known working item
Hi all, I've recently sold a DJI drone with a care plan remainding on it. When the buyer recieved the item he angrily sent two messages saying it was broken and started the returns process immediately.I know for a fact the device was working fully be...
EBAY AND 2026 ??
With only a few days of this year left on the eBay site which has been a disaster for its users, I trust they will have to change things around some time soon in 2026.Over several previous years, we have experienced up and downs with them, but this p...
Featured Posts
| User | Count |
|---|---|
| 183 | |
| 156 | |
| 151 | |
| 142 | |
| 139 |
