Unable to send Invoice or Combine Postage

[zax93]

So usually when I sell multiple items to a buyer I send them an invoice and adjust the postage accordingly - there is no such option there at the moment - there is a link to combine items so I click on that and then try and collate them there and get this message

Sending invoices is temporarily unavailable

 

We're working to fix this issue as soon as possible. In the meantime, if you want to send combined postage discounts, we recommend refunding the postage difference to your buyer after purchase.

Anyone else having issues?

[sbespecially4u]

uk buyers when trying to paying for multiple items at checkout [which they can do] with simple delivery it recalculates the weight of 1 item by adding the weight of one x how many won.. i.e 100g small parcel max weight 1 kilo then x by amount won increase postage cost to 4 5 6 ect kilo causing more problem

[tressygirl]

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@sbespecially4u wrote:
uk buyers when trying to paying for multiple items at checkout [which they can do] with simple delivery it recalculates the weight of 1 item by adding the weight of one x how many won.. i.e 100g small parcel max weight 1 kilo then x by amount won increase postage cost to 4 5 6 ect kilo causing more problem

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Not ideal then,  and not a good  ' fix' !