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Seller News: July 2025

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I've refused to refund a buyer for the first time ever

I joined eBay in 2003. Since then, I have bought and sold items and sent stuff all over the world. A while back, I bought a full centre console from a W222 Mercedes S Class, as I wanted to try something with my car. It didn't work out so as the conso...

New postage policy seems a bit dodgy...

Anyone else find the ‘new’ postage process for sellers frustrating and a bit suspicious? Specifically: Ebay now require sellers to select the postage service during the listing and only allow them to use that postage service once the item has sold. T...

User avatar by • Contributor
  • 8248 Views
  • 139 replies
  • 30 kudos

Buyer says item never arrived

Item was sold 2 weeks ago (14/07) and the buyer sent me a private message today to say it hasn’t arrived. Item was sent during a normal second class delivery, not via Simple postage and not purchased through eBay. I have proof of postage from the pos...

User avatar by • Contributor
  • 40 Views
  • 4 replies
  • 0 kudos

Looks like something is missing?

I am trying to post a listing, but this keeps coming up. Looks like something is missing please fix any issues and try again Photos which is underlined, but i have included 3 photos

Reprinting a label - help

Hi does anybody know if it is possible to reprint an existing label. I have bought and paid for a RM postage label, but have had a problem with my printer / laptop link. I can print something from another device, which indicates there is not a proble...

Title: eBay Is an Absolute Embarrassment — Run by Greedy, Out-of-Touch Dinosaurs

eBay is hands down the worst selling platform on the internet today. It’s a bloated, broken system run by corporate parasites who haven’t evolved in over a decade. They don’t give a single damn about sellers — especially resellers — the very people w...

Simple Delivery fallout.

Hi everyone, I have been a huge ebay fan and user since 2024. Due to simple delivery I have not sold a single item since 4th April 2025. I have listed a couple of items but no watchers or bids on them. It seems not only are people not listing stuff b...

This is a good example of why any metrics E-Bay provide you should be treated with scepticism...

Today, I received this via E-Bay messages. 1. I've been a member for over 20 years, I'm not, never have been and have no interest in being a business account. 2. I think this is either the second or third time I've received this or very similar offer...

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False and fraudulant advertising

Have others observed the number of false and fraudulant listings relating to 'rare and valuable coins'. Some being listed at hundreds of £s for coins that are hardly worth their face value. There used to be a prompt that would enable anyone to advise...

Buyer arranging own courier

I am selling an item for local collection only. The potential buyer wants to arrange their own courier - should I ask for the buyer to provide the "collection code" before i hand over the item to the courier? Otherwise I may never see them, the item ...

Resolved! Making an offer to a buyer

I thought I'd try making an offer to a buyer to see how it works. The item price is £5.53 plus BPF = £6.00 I want to make an offer to a buyer so that they see £5.60 (just over 6% off). Am I right in thinking that I would send the offer as £5.14 and e...

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