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Blocked customer

I have just taken the decision to block two customers (from the same address) there is a third one (same address) however I have left that one open due to a pending return. One customer who I have kept open ordered then cancelled then reordered then ...

User avatar by Contributor
  • 17 Views
  • 0 replies
  • 0 kudos

Simple Delivery - why is this such an issue?

Simple Delivery - why is this such an issue?I remember the days on here, 2000, when listing an item meant clicking through 5 pages. Time spent could be upwards of 10 minutes, not including the time to and fro post office to get a price for posting as...

Resolved! Potential buyer won't listen.

I'm a TV engineer with 40 years of experience of both CRT and LCD/LED TVs.I'm selling a 17 inch CRT VGA monitor and have it listed for "strictly collection only" as these simply do not survive any courier handling.For those unfamiliar with CRT monito...

Resolved! Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

Hey all, This morning I've had several customers contact me from the US saying that even though they are watching my items, and could purchase them yesterday through the GSP they can no longer do this and all my other items that they are not watching...

Why do buyers do this?

When you send an offer and they just ignore it and just let the time run out? Meanwhile whilst any offers are pending you can't revise the listing, you can't change prices or anything. You only option is waiting up to 4 days or end the listing and re...

User avatar by Conversationalist
  • 467 Views
  • 11 replies
  • 1 kudos

Buyers Cancels purchase

Advertised a book which was purchased and payed forReceived confirmation from Ebay and LableOne hour later buyer changed his mind and wanted to cancel purchaseNot sure what happened next but Ebay told him it was too late and the book had been postedO...

User avatar by Contributor
  • 193 Views
  • 4 replies
  • 0 kudos

Contact details on listings - are they allowed?

At an auction on Saturday and naturally chatting to people, the majority of conversations focus on eBay and their Wild West approach to terms and conditions - too many to mention but one in particular got us all interested. Is it forbidden to give yo...

Sellers despatch time is wrong when I sell an item

I have sold two items today Sunday 11 Jan 2026 at 18:00hrs, both had my despatch time set up of 3 days. Both order details say despatch by Tuesday 13 Jan at 11.59pm. Shouldn't this be Wednesday 14th Jan?Sunday is not a working day and no post offices...

Resolved! First time having to cancel an order

I just checked my supplier to see what has happened with my latest order, and they say it never "went through". I've checked my bank, and the money never left my account. The items are no longer in stock. I now have two orders I can't fulfil. I have ...

User avatar by Contributor
  • 188 Views
  • 8 replies
  • 0 kudos

Problem transferring email address between accounts

I had two ebay accounts - my main one and another which I set up some time ago, I don't recall whay - possibly for some test purposes, but never since used. I wanted to dump the second account and transfer its email addressto my main account. Somehow...

User avatar by Contributor
  • 213 Views
  • 6 replies
  • 0 kudos

Resolved! Was refunded by eBay now items arrived

Hi I bought an item which was lost by Evri so a week after it should have been delivered and after Evri confirmed it was lost in their network I clicked item not received for a refund. EBay refunded and then the item arrived, I contacted the seller w...