I look forward to hearing about it. I wrote a big post myself a week or two ago about the guy I found. He has 10s of thousands of listings, all using a single stock image (which isnt allowed on pre-owned items as the photos must show the condition). Every single description is the same too, "in excellent condition". Somehow he is consistently selling items at 5-10x their market value. Like he will sell an old undesired DVD for 100 quid, with only a single stock image to go on, whilst others cant sell the item for a fraction of the price with actual photos. His feedback also makes 0 sense, I seen one where it was a DVD about dogs, and the feedback read "these have really helped my dogs upset stomach" or something along those lines. Its obviously written by an AI who mistakenly thought the item was some dog medication.
He is probably money laundering, using another account to purchase his own items at an insane mark up. When he does get a legit buyer, he can afford to buy and send the real item due to his crazy pricing. There is plenty of legit feedback complaining about waiting over a month for dispatch so very obvious what he is doing. If I can work it out sat on my bum at home its quite worrying that ebay can't. I repeat, he has over 10k listings, hardly under the radar.
I reported him for using stock images on pre-owned items, and copy and pasted and screenshotted ebays very own policy to send to them. They still said it didnt break their T&C's. I literally sent them their own T&C's that proved it did and they still said it didnt!!!
The most upsetting part about it all is that when I was investigating him further, ebay started offering me a 20% voucher on his items. I wondered if this was a site wide voucher so I clicked the terms, and I found that it was a promotion only for stores chosen by ebay and he was one on the list. So ebay literally chose this scammer who is breaking the rules to promote and convince people to buy from 🤦🏻♂️🤦🏻♂️🤦🏻♂️
Another annoyance was that posting about it on these very forums got me responses saying im jealous because hes a competitor, and that its ok for ebay to enforce their rules as they see fit. They downplayed the fact he is literally scamming people, you cant sell a preowned item in excellent condition when you havent even ever had the item in the first place. If he sells something rare, he has no guarantee he can source a copy in excellent condition and there is plenty of feedback stating the item wasnt. Also god knows what criminal activity he is up to in order to have to money launder in the first place.
But oh well, sorry for the essay but it just baffled me and made me very concerned about ebay and I found it quite relevant to your post. The bottom line is that they do not care, they will allow users to break the rules everyone else has to follow, as long as its making them money. I even spoke to agents about it and twice they hung up on me, and on the live chat they didnt respond for 30 minutes, before ensuring me it will be dealt with. Obviously it never was.
