Seller News: December 2025
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Forum Posts
Resolved! Simple delivery is awful
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
Not giving eBay my passport or driving licence
Having sold with positive feedback for over a year ebay have now held the £49 in my account until I send them photo I.D which I have refused to do as they already have my National Insurance number and bank details but requesting my passport is I beli...
EBAY SHIPPING POLICY SUB: LIMITATION OF LIBAILITY
Hello everybody.Section 19 of the above heading clearly shows"If eBay (including its subsidiaries, affiliates, joint ventures, directors, officers, agents and employees) is found to be liable pursuant to a claim arising out of the Services, eBay's li...
Regional Sales
So, I have a few sales a month. Last one was sold 23 Dec, posted 24 Dec and received on 28 Dec. Most of my sales go to central England. Seldom to Scotland, NI or Wales. But yesterday I had 3 sales, 2 items to 1 buyer and 1 item to a different one. Bu...
Confused with simple delivery
I have logged into my personal account to list a couple of items. Listing on the app, I have selected one of my own policies (Small Parcels Tracked GSP) and it says simple delivery will override it. That’s fine, I expected that:When I go to preview t...
Postage
I've posted two items to one ebayer under one label and only printed off one label. The items are showing as delivered under the one label but the other item and label are showing as not delivered.I didn't know how to send two items under one label I...
Incorrect Import Tax Charge When VAT Is Included into Listings
We are selling the item at a price of £9.49, however eBay has already charged total fees (including VAT) of £1.86 for this transaction. Despite this, eBay has additionally charged £1.57 as import tax, which is unclear to us.Please advise me what to d...
EVRI RANT!!
Honeslty Im sick to death with EVRI - I have used them for years, with very little issues, but last few months they have been shocking, losing 3 parcels in October, 5 in Nov and taking weeks to deliver ( INRs opened and having to refund) I moved to Y...
Is eBay's awful search function the reason for eBay's decline in the UK?
The search algorithm on eBay is a total nightmare if you are in the UK. Random results unrelated to your initial search show up in their hundreds, as well low value items from Chinese sellers. It is positively discouraging to buy from eBay, especiall...
BPF & VAT on return and refund
I have just refunded a buyer after a return but was only required to refund the amount I received. However the buyer was also charged over £2 for the BPF and VAT. What happens to this amount? Does eBay keep it or do they also refund the buyer?
Customer service on eBay
Customer Service has always been something I consider to be very important. Customers should feel they're listened to, that they're valued and that they'll have reasonable opportunities for redress, in the event of a problem. It's not a lot to expect...
Ebay Shop Designer recomendations, please?
Happy New Year everyone! Can you please recomend someone who could design my ebay shop and product pages? Thank you, Ellie
Resolved! No collection code from buyer who cancelled order later saying collection wasn't possible
I think I've been scammed? Will I still get the money from eBay? The only proof I have is the messages in our chat where we arranged the collection (his last message was an apology for being late, saying he'd be arriving in 30min). Context: I sold my...
Late delivery defects / royal mail not scanning
Hello We have recently had a barrage of late delivery defects taking us up to 4%, resulting in us being due to loose our top rated status this month. We have recently switched to Royal Mail as our default courier, but it appears they are regularly no...
Suspiciously not getting ANY views of Items since ebay has started asking to (pay to promote)
Is anyone suspiciously not getting ANY views of some of their items since ebay has started asking to (pay to promote)? Im hearing people saying that ebay are shadow banning & secretly penalising private sellers who haven't (paid to promote any of the...
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