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This Month's Updates

Eve Williams, General Manager of eBay UK, shares the latest updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Resolved! Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

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Resolved! Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

Hey all, This morning I've had several customers contact me from the US saying that even though they are watching my items, and could purchase them yesterday through the GSP they can no longer do this and all my other items that they are not watching...

Another Simple Delivery query.

Some advice would be appreciated, Sold an item [Music box set] offered free postage to the buyer. eBay charged me the Simple delivery postage. Took over a week for Royal Mail to deliver the tracked 48 parcel. The buyer contacted eBay for a return wit...

Sellers- How do you feel about people watching your items but not buying, making offers, or bidding?

Buyers- why do you watch? I've been a buyer on ebay for years, but I'm a new seller. All my listings atm except the 3 I uploaded this morning have at least 1 watcher each. I wanna know how sellers feel about watch. Does anyone else get really fed up ...

Who Is Responsable when simple delivery goes wrong

Morning. I have just sent a item well packed and placed fragile stickers on the box. The buyer has been difficult already before the item has even arrived. Threatening me with opening a dispute against me because one delivery attempt failed because t...

Can't get global shipping to work on my listings

i have always had global shipping turned on, i have just noticed that it is off on my listings ? so i started going through each one turning it back on but then when i went back to check them again it's turned off , doeas anyone have any idea why tha...

Selling Using eBay Postage Courier System.

I recently sold two items on eBay, I opted to use the simple postage system. Unfortunately my printer failed me so I decided to go to my local post office instead, as on my listings I promised the prospective buyers a next day delivery. Now armed wit...

How do I stop automatic relisting?

I don't usually sell on ebay, I just recently had 4 items to sell. I put them on auction and they all sold, but annoyingly the buyers of three of them asked to cancel immediately. So I wanted to relist them, and tried, but it kept saying I couldn't r...

Seller location showing

Years ago when setting up my selling account, (this is account for forum use), I set my location as UK, United Kingdom and for years it was shown as this and when listing new items that is what appears on my listings. Also when viewing my own listing...

Resolved! Is anybody out there?

I've had a long break from selling on Ebay but as my wardrobes are bursting at the seams decided to try and make some space (and hopefully, money ). Listed around 31 items but it's as though no-one is even viewing ANYTHING ... I keep waiting for tumb...

Nobody leaves feedback anymore

Since the introduction of automatic feedback I have noticed less buyers leave it. I am just a guy selling my old stuff. Not business, but I always dispatch same or next day if the post office is closed and package with care. My last sale I sent it ha...

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