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eBay Guarentee a total sham

I’m honestly shocked by eBay’s so-called Authenticity Guarantee service. I sold an Arc’teryx Valiance jacket – a £1,400 piece of outerwear – and it was rejected and sent back as “fake”. This is despite the fact that I clearly stated in the listing th...

Please Help

I sold an item and the buyer has then asked eBay to step in as they wanted a refund and told eBay that the iPhone box was damaged on the sides. When I sent it, the box was immaculate as the phone was also sealed. What does that mean from eBay? I'm ne...

User avatar by Contributor
  • 1033 Views
  • 39 replies
  • 0 kudos

Fraudulent Return

A buyer requested a return claiming it faulty (this is for an LP record), I accepted return, I received a very scratched copy of the LP, not the original copy, I opened a case with ebay giving detailed info. A few days later the case was closed givin...

EBAY RIDICULOUS ESTIMATED DELIVERY DATES !!!!!!!!!!

Delivery dates….?????????? What on earth is going on - EBay are telling potential buyers that items won.t be delivered until AFTER Christmas…this should be the busiest time of the year for us and we have sold 2 items today!! RIDICULOUS. Rang eBay to ...

User avatar by Visitor
  • 1592 Views
  • 56 replies
  • 7 kudos

We need a black list of buyers.

With Royal Mail failures and scammers trying to get a refund and keeping the item, we should have within the community a way to black list a buyer so that he can't buy from us again.

Christmas Sales Wrost in Years - December 2025

Hello, I wonder if anyone elese noticed Christmas sales decline. Other platforms have picked up but Ebay is still slow 1-2 Sales a day What exactly has gone wrong with Ebay run up to Christmas. We are advertising all items over 10% but still no luck....

User avatar by Contributor
  • 2594 Views
  • 59 replies
  • 3 kudos
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