Seller News: January 2026
Start a successful new year with important updates to help streamline your business.
Forum Posts
eBay are charging incorrect postage
I just sold an item which was supposed to be sent via Simple Delivery but eBay only charged buyer £1.55 for a Royal Mail large letter. I checked my listings in this category and found that whisy most intios category are Simple Delivery small parcel £...
Resolved! No protection for sellers when buyer makes false claims for refund
I understand Ebay wish to protect their buyers but it seems seller protection is completely overlooked. I recently sold an expensive item of clothing, new with tags for a quarter of the retail price. Multiple photos of said item, both on a model and ...
Made a mistake with tracking information (prepaid label)
Hello all. Yesterday I dispatched an item with my own tracking but there's no option to post the tracking number on ebay. I think I made mistake by selecting to use ebay's prepaid label. How do I fix this? Thanks in advance.
Simple Delivery and collection points.
Yes, apologies, yet another thread, lol. With the introduction of simple delivery, what I am seeing, is a lot more of my orders being re-directed to collection points. Especially as previously I didn't automatically provide a tracking number for anyt...
Digital sales reporting: WARNING EBAY FREEZING FUNDS EVEN WHEN CRITERIA NOT MET!
So, the HMRC reporting criteria for 2025 were: Number of orders >=30ORValue of orders >£1,740.00 I had fewer than 30 orders for 2025 with a total value less than £1,740.00, but I have been harassed by Ebay to provide my personal tax details and now h...
Resolved! Is anybody out there?
I've had a long break from selling on Ebay but as my wardrobes are bursting at the seams decided to try and make some space (and hopefully, money ). Listed around 31 items but it's as though no-one is even viewing ANYTHING ... I keep waiting for tumb...
Why has simple delivery disappeared? Anyone else having problems?
The last couple of days, whilst listing, when I come to the postage section, there is no simple delivery and a message stating 'Simple Delivery is not available for this item'. Well, there is no reason that the items can't be simple delivery. Also, o...
Late delivery defects from Royal Mail Tracked 24 – RM diverted to off-site processing locations
Hi all,I’m hoping to get some advice or hear from other sellers who may have experienced something similar.During the Christmas peak period, we were hit with a number of late delivery defects linked to Royal Mail Tracked 24 shipments. All orders were...
Resolved! Global Shipping Program USA to UK - Not working US seems to have been taken away this morning
Hey all, This morning I've had several customers contact me from the US saying that even though they are watching my items, and could purchase them yesterday through the GSP they can no longer do this and all my other items that they are not watching...
Simple Delivery - why is this such an issue?
Simple Delivery - why is this such an issue?I remember the days on here, 2000, when listing an item meant clicking through 5 pages. Time spent could be upwards of 10 minutes, not including the time to and fro post office to get a price for posting as...
Simple delivery scam
My partner bought a phone on EBay £700, the seller who we now know is a scammer, sent it using Simple delivery 48 hour tracked. On the day it was due, the postman arrived 2 parcels for me that were also off EBay ( my account) and took the photo of me...
Buyer started an INAD against me, do I have to accept the return?
First time for me as a seller. My buyer is claiming an action figure I sold is covered in some sticky stuff and has started an INAD case against me. I have it set not to accept returns but I know if a INAD case is initiated and I lose I will have to ...
Global shipping do they open and repack our parcels?
Global shipping do they open and repack our parcels, just wondered as I pack my items very well and as some are delicate, would they take the same care, I always photograph each parcel and send pics to the buyer, any thoughts?
Inappropriate and misleading buyer feedback
Hi, I have a buyer who apparently didn't receive a parcel due to be delivered by evri.He has left me negative feedback:+++I didn't receive my parcel, it was just showing in transit and the tracking number wasn't showing enough information about my pa...
Knife policy vintage fire tongs
Hi all l have recently had some vintage fire tongs classified by as a knife by eBay. E bay won’t explain why they believe these are a weapon, there is no blade and they have a blunt end. As anybody experienced the same and have eBay given a reason wh...
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