eBay

caron-j · 15-01-2026

I understand Ebay wish to protect their buyers but it seems seller protection is completely overlooked. I recently sold an expensive item of clothing, new with tags for a quarter of the retail price. Multiple photos of said item, both on a model and ...

Damaged after washing. · 08-01-2021

I'm a private seller and sold a brand new with tags knitted garment that was an unwanted gift. Buyer complained that some of the knit came unravelled after washing. Ebay customer services advised that refund policy does not apply in these circumstanc...

"Seller Protection" is nonsense! · 17-12-2020

Recently sold a set of brand new expensive cutlery. Buyer requested a return as the inside of the box had apparently mysteriously become damaged in transit. Received the cutlery back to find the forks had all been taken out and replaced with cheap, o...

caron-j · 15-01-2026

Thanks for the giggle. I am properly registered and it is no business of yours if I wasn't. And no, not "every one of [my] buyers is paying buyer's protection fee"... I very often accept lower offers and I pay the BPF.

caron-j · 15-01-2026

Thank you for your helpful and relevant reply. Much appreciated. I knew already I have no choice but to accept the refund and my post was more of a bit of a complaint about the audacity of some buyers more than anything. This will be my last comment ...

caron-j · 15-01-2026

Just to clarify for those with comprehension difficulties... At no point (please read my initial post) did I ask for, or indeed require, opinions/advice on my personal affairs from random individuals with either nothing better to do, or an overarchin...

caron-j · 15-01-2026

Thank you. Unfortunately, our rescue does not generate enough annual income to register with the charity commission (only the tax office) which is a requirement to be a charity account on ebay. This was looked into some time ago. If and when that cha...

caron-j · 15-01-2026

Thank you and yes, putting actual measurements on would be crossing the 't's and dotting the 'i's. However, it is time consuming to do this and I'm extremely busy with the practical side of the rescue I run. I will happily provide details when a buye...

eBay

User Statistics

User Activity

No protection for sellers when buyer makes false claims for refund

Damaged after washing.

"Seller Protection" is nonsense!

Re: No protection for sellers when buyer makes false claims for refund

Re: No protection for sellers when buyer makes false claims for refund

Re: No protection for sellers when buyer makes false claims for refund

Re: No protection for sellers when buyer makes false claims for refund

Re: No protection for sellers when buyer makes false claims for refund