Seller News: December 2025
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Forum Posts
Confused with simple delivery
I have logged into my personal account to list a couple of items. Listing on the app, I have selected one of my own policies (Small Parcels Tracked GSP) and it says simple delivery will override it. That’s fine, I expected that:When I go to preview t...
How the Hell do I combine postage for several items?
Someone has bought several items and wants combined postage. Can't send payment details because ebay changed the postage method!!!!!!!!!!!!!!!!!!!!!!!!!!! Another has bought several...some with my normal Royal Mail postage and the others were changed...
Authentic DVDs??
I am looking for a specific DVD and went on to Amazon first to see if it had been released, you can pre order as the release date is February 23rd. So out of interest i looked on here and lo and behold there are many of this particular series already...
Resolved! Simple delivery is awful
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
EBAY SHIPPING POLICY SUB: LIMITATION OF LIBAILITY
Hello everybody.Section 19 of the above heading clearly shows"If eBay (including its subsidiaries, affiliates, joint ventures, directors, officers, agents and employees) is found to be liable pursuant to a claim arising out of the Services, eBay's li...
Not giving eBay my passport or driving licence
Having sold with positive feedback for over a year ebay have now held the £49 in my account until I send them photo I.D which I have refused to do as they already have my National Insurance number and bank details but requesting my passport is I beli...
Regional Sales
So, I have a few sales a month. Last one was sold 23 Dec, posted 24 Dec and received on 28 Dec. Most of my sales go to central England. Seldom to Scotland, NI or Wales. But yesterday I had 3 sales, 2 items to 1 buyer and 1 item to a different one. Bu...
Postage
I've posted two items to one ebayer under one label and only printed off one label. The items are showing as delivered under the one label but the other item and label are showing as not delivered.I didn't know how to send two items under one label I...
Incorrect Import Tax Charge When VAT Is Included into Listings
We are selling the item at a price of £9.49, however eBay has already charged total fees (including VAT) of £1.86 for this transaction. Despite this, eBay has additionally charged £1.57 as import tax, which is unclear to us.Please advise me what to d...
EVRI RANT!!
Honeslty Im sick to death with EVRI - I have used them for years, with very little issues, but last few months they have been shocking, losing 3 parcels in October, 5 in Nov and taking weeks to deliver ( INRs opened and having to refund) I moved to Y...
Is eBay's awful search function the reason for eBay's decline in the UK?
The search algorithm on eBay is a total nightmare if you are in the UK. Random results unrelated to your initial search show up in their hundreds, as well low value items from Chinese sellers. It is positively discouraging to buy from eBay, especiall...
BPF & VAT on return and refund
I have just refunded a buyer after a return but was only required to refund the amount I received. However the buyer was also charged over £2 for the BPF and VAT. What happens to this amount? Does eBay keep it or do they also refund the buyer?
Customer service on eBay
Customer Service has always been something I consider to be very important. Customers should feel they're listened to, that they're valued and that they'll have reasonable opportunities for redress, in the event of a problem. It's not a lot to expect...
Ebay Shop Designer recomendations, please?
Happy New Year everyone! Can you please recomend someone who could design my ebay shop and product pages? Thank you, Ellie
Resolved! No collection code from buyer who cancelled order later saying collection wasn't possible
I think I've been scammed? Will I still get the money from eBay? The only proof I have is the messages in our chat where we arranged the collection (his last message was an apology for being late, saying he'd be arriving in 30min). Context: I sold my...
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