Seller News: January 2026
Start a successful new year with important updates to help streamline your business.
Forum Posts
No protection for sellers when buyer makes false claims for refund
I understand Ebay wish to protect their buyers but it seems seller protection is completely overlooked. I recently sold an expensive item of clothing, new with tags for a quarter of the retail price. Multiple photos of said item, both on a model and ...
Simple delivery scam
My partner bought a phone on EBay £700, the seller who we now know is a scammer, sent it using Simple delivery 48 hour tracked. On the day it was due, the postman arrived 2 parcels for me that were also off EBay ( my account) and took the photo of me...
Resolved! Is anybody out there?
I've had a long break from selling on Ebay but as my wardrobes are bursting at the seams decided to try and make some space (and hopefully, money ). Listed around 31 items but it's as though no-one is even viewing ANYTHING ... I keep waiting for tumb...
Buyer started an INAD against me, do I have to accept the return?
First time for me as a seller. My buyer is claiming an action figure I sold is covered in some sticky stuff and has started an INAD case against me. I have it set not to accept returns but I know if a INAD case is initiated and I lose I will have to ...
Global shipping do they open and repack our parcels?
Global shipping do they open and repack our parcels, just wondered as I pack my items very well and as some are delicate, would they take the same care, I always photograph each parcel and send pics to the buyer, any thoughts?
Inappropriate and misleading buyer feedback
Hi, I have a buyer who apparently didn't receive a parcel due to be delivered by evri.He has left me negative feedback:+++I didn't receive my parcel, it was just showing in transit and the tracking number wasn't showing enough information about my pa...
Knife policy vintage fire tongs
Hi all l have recently had some vintage fire tongs classified by as a knife by eBay. E bay won’t explain why they believe these are a weapon, there is no blade and they have a blunt end. As anybody experienced the same and have eBay given a reason wh...
Late delivery defects from Royal Mail Tracked 24 – RM diverted to off-site processing locations
Hi all,I’m hoping to get some advice or hear from other sellers who may have experienced something similar.During the Christmas peak period, we were hit with a number of late delivery defects linked to Royal Mail Tracked 24 shipments. All orders were...
Made a mistake with tracking information (simple delivery)
hello guys new seller hereI made a mistake and need your help!!!As we cannot change or add a tracking number to simple delivery i sent buyer the new tracking details and he said he will let me know when it arrives (hopefully tomorrow) should i say hi...
Refund Question - Have i lost £300
Hi all, i sold an item for £300 and the buyer paid. Upon looking at their feedback i thought it could be a scam and cancelled the order. As part of the cancellation ebay asked me to refund the buyer which i did. The refund to the buyer has come out o...
National Insurance number request.......for info
Ok i am not on the boards that often nowadays Not sure if i have missed it being discussed before but this info may help others. Early December i hit the 30 item limit ....money limit we are still way off Yes within days Ebay requested the NI number....
Simple Delivery - why is this such an issue?
Simple Delivery - why is this such an issue?I remember the days on here, 2000, when listing an item meant clicking through 5 pages. Time spent could be upwards of 10 minutes, not including the time to and fro post office to get a price for posting as...
Why has simple delivery disappeared? Anyone else having problems?
The last couple of days, whilst listing, when I come to the postage section, there is no simple delivery and a message stating 'Simple Delivery is not available for this item'. Well, there is no reason that the items can't be simple delivery. Also, o...
Resolved! Selling a Gold coin worth over £750
With enforced simple delivery if I sell item as an auction starting at £1 as I have in the past and it finds its right price after 7 days that will be over £750 and its seller pays for postage (me), then how will the listing mechanism control the pos...
Made a mistake with tracking information (prepaid label)
Hello all. Yesterday I dispatched an item with my own tracking but there's no option to post the tracking number on ebay. I think I made mistake by selecting to use ebay's prepaid label. How do I fix this? Thanks in advance.
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