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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Returns as a seller

I have an issue with eBay and I want to get everyone’s opinion on it. I sold an item which the buyer claimed was not authentic or was faulty and claimed for a refund, I provided proof of authenticity and provided proof in photos that the issue they h...

Simple Delivery and Royal Mail Collections

I’ve seen this question asked over and over this weekend, will I be able to get a Royal Mail collection with Simple Delivery?According to the FAQ you can… “Collection is available for items sent through Simple Delivery with Royal Mail labels only. Yo...

NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

User avatar by • Conversationalist
  • 255780 Views
  • 5476 replies
  • 334 kudos

Entering into a contract now is a Joke.

We are told by EBay that when you bid for something you are entering s contract. This is a complete joke. EBay could not care less. I have now listed an item four times, each time it has been sold the seller then wants to cancel and EBay does nothing...

Upgrading from a Personal account to Business account - do you keep your old feedback rating?

Cos of the new Private selling changes, especailly the not very Simple Delivery, I'm considering upgrading my existing private account to a Business account. I understand the fees and T+C etc, but can't find a clear answer on what happens to my exist...

New postage policy seems a bit dodgy...

Anyone else find the ‘new’ postage process for sellers frustrating and a bit suspicious? Specifically: Ebay now require sellers to select the postage service during the listing and only allow them to use that postage service once the item has sold. T...

User avatar by • Contributor
  • 2113 Views
  • 42 replies
  • 9 kudos

Really stressed - buyer has opened a item not received claim

Folks I know this has been talked about a lot but I am genuinely stressed to hell here. I have chronic depression and anxiety and this has knocked me sideways. I sold a handheld pc, a Lenovo legion go back in April. At the time I actually was shocked...

User avatar by • Contributor
  • 408 Views
  • 18 replies
  • 0 kudos

Resolved! How to sell antiques

Hi there, I am selling a very old, heavy concrete lantern, which was given to me with no knowledge of It's history. Usually with auctions houses, you can contact them to see if they can find out any information on the piece you are selling with them....

No more cash on collection.

Just saw the new seller rules. I've got no issue with the reduction in free listings. But no more cash on collection I do mind. It means there is no way to make a buyer check on collection and once they accept it pay with no risk of them changing the...

Seller News changes.

You spoke, we listened! In the coming months, we're updating the Overview page to help you focus on key tasks, work faster, & grow your business. Watch out for new changes, and let us know how we could improve. You spoke, we listened! How ?Where? Whe...

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