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Buyers Cancels purchase

Advertised a book which was purchased and payed forReceived confirmation from Ebay and LableOne hour later buyer changed his mind and wanted to cancel purchaseNot sure what happened next but Ebay told him it was too late and the book had been postedO...

User avatar by Contributor
  • 147 Views
  • 4 replies
  • 0 kudos

Contact details on listings - are they allowed?

At an auction on Saturday and naturally chatting to people, the majority of conversations focus on eBay and their Wild West approach to terms and conditions - too many to mention but one in particular got us all interested. Is it forbidden to give yo...

Why do buyers do this?

When you send an offer and they just ignore it and just let the time run out? Meanwhile whilst any offers are pending you can't revise the listing, you can't change prices or anything. You only option is waiting up to 4 days or end the listing and re...

User avatar by Conversationalist
  • 417 Views
  • 10 replies
  • 1 kudos

Simple Delivery - why is this such an issue?

Simple Delivery - why is this such an issue?I remember the days on here, 2000, when listing an item meant clicking through 5 pages. Time spent could be upwards of 10 minutes, not including the time to and fro post office to get a price for posting as...

Sellers despatch time is wrong when I sell an item

I have sold two items today Sunday 11 Jan 2026 at 18:00hrs, both had my despatch time set up of 3 days. Both order details say despatch by Tuesday 13 Jan at 11.59pm. Shouldn't this be Wednesday 14th Jan?Sunday is not a working day and no post offices...

Resolved! First time having to cancel an order

I just checked my supplier to see what has happened with my latest order, and they say it never "went through". I've checked my bank, and the money never left my account. The items are no longer in stock. I now have two orders I can't fulfil. I have ...

User avatar by Contributor
  • 181 Views
  • 8 replies
  • 0 kudos

Problem transferring email address between accounts

I had two ebay accounts - my main one and another which I set up some time ago, I don't recall whay - possibly for some test purposes, but never since used. I wanted to dump the second account and transfer its email addressto my main account. Somehow...

User avatar by Contributor
  • 208 Views
  • 6 replies
  • 0 kudos

Resolved! Was refunded by eBay now items arrived

Hi I bought an item which was lost by Evri so a week after it should have been delivered and after Evri confirmed it was lost in their network I clicked item not received for a refund. EBay refunded and then the item arrived, I contacted the seller w...

Resolved! Potential buyer won't listen.

I'm a TV engineer with 40 years of experience of both CRT and LCD/LED TVs.I'm selling a 17 inch CRT VGA monitor and have it listed for "strictly collection only" as these simply do not survive any courier handling.For those unfamiliar with CRT monito...

eBay are charging incorrect postage

I just sold an item which was supposed to be sent via Simple Delivery but eBay only charged buyer £1.55 for a Royal Mail large letter. I checked my listings in this category and found that whilst most in this category are Simple Delivery small parcel...