Seller Central
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Returns Dispute - Different Item to What Was Sent

Hi all, I sold an item on the 18th of November, delivered on the 20th of November. On the 9th of December (20 days since purchase) buyer open's a return case claiming item is not charging. He shows a picture of a laptop USB-C charger being plugged in...

User avatar by Contributor
  • 37 Views
  • 6 replies
  • 0 kudos

EBAY RIDICULOUS ESTIMATED DELIVERY DATES !!!!!!!!!!

Delivery dates….?????????? What on earth is going on - EBay are telling potential buyers that items won.t be delivered until AFTER Christmas…this should be the busiest time of the year for us and we have sold 2 items today!! RIDICULOUS. Rang eBay to ...

User avatar by Visitor
  • 1230 Views
  • 48 replies
  • 5 kudos

eBay Guarentee a total sham

I’m honestly shocked by eBay’s so-called Authenticity Guarantee service. I sold an Arc’teryx Valiance jacket – a £1,400 piece of outerwear – and it was rejected and sent back as “fake”. This is despite the fact that I clearly stated in the listing th...

Evri Panorama program

Maybe Ebay should watch this program that was broadcast tonight and includes an undercover investigation into Evri as well as Evri's response's.https://www.bbc.co.uk/iplayer/episode/m002nnkf/panorama-evri-wheres-my-parcel

Posted the item without pre paid label

Hi we are new to ebay and didnt realise we had a pre paid label the item has been posted by us at the post office how do we change the tracking number to the one we have paid for at the post office

Has it become usual for people to return used shoes and clothes as 'doesnt fit'?

Not the first time I've had buyers wanting to return items as 'doesnt fit'. If I buy used clothes/shoes and they don't fit me, I just relist, I don't ask for refunds. Has it become usual for these sorts of items to be returned for this reason? I have...

Resolved! To promote listings or not, what works for you? Are you increasing %, unchanged or switching off?

With the new changes coming in on promoted listings where you "pay if your promoted listing is clicked" and sells within 30 days, causing some debate, was interested to see if other sellers use promoted listings, what percentage do you set, what type...

Didn't Get Paid Within 24 Hours

I sold an item over the weekend and didn't get payment within 24 hours as I've been told I would. Instead, I'm getting the payment on the 19th, two days after the item was delivered, in the same way I did before I passed the sales threshold. Is somet...

Suspiciously not getting ANY views of Items since ebay has started asking to (pay to promote)

Is anyone suspiciously not getting ANY views of some of their items since ebay has started asking to (pay to promote)? Im hearing people saying that ebay are shadow banning & secretly penalising private sellers who haven't (paid to promote any of the...

Christmas Sales Wrost in Years - December 2025

Hello, I wonder if anyone elese noticed Christmas sales decline. Other platforms have picked up but Ebay is still slow 1-2 Sales a day What exactly has gone wrong with Ebay run up to Christmas. We are advertising all items over 10% but still no luck....

User avatar by Contributor
  • 2007 Views
  • 47 replies
  • 3 kudos

Please Help

I sold an item and the buyer has then asked eBay to step in as they wanted a refund and told eBay that the iPhone box was damaged on the sides. When I sent it, the box was immaculate as the phone was also sealed. What does that mean from eBay? I'm ne...

User avatar by Contributor
  • 790 Views
  • 31 replies
  • 0 kudos
Got selling related questions? Start here: