Seller Central

Suggestions for music track in the next E-Bay advertising campaigns

I was wondering what track(s) E-Bay may wish to use for their next TV and Radio advertising campaigns? With their in house advertising expertise, I'm sure they'll come up with winners, but it can never hurt for members to offer suggestions, as we all...

Yodel Door to Door

Hello, I've sold a medium sized suitcase and choose Yodel as a courier, very reluctantly. I'm forced to to use Ebay's Simple Delivery. My parcel is too big to drop off at a store. So how do I get yodel to collect from me, as I've not booked via their...

Marketplace responsibility laws

I have been asked by the U.K. treasury to help gather info for the following new laws about online market responsibility (see email below). I have several suggestions but if anyone else has any please feel free to contributeGood afternoonThank you fo...

A Heads-Up for Private Sellers using Royal Mail Click and Drop

I have just received the following notification from Royal Mail: Important Update: Changes to eBay Shipping RulesNew shipping rules from eBay are now in place. If your account on eBay is currently set up as a Personal Account, please be aware that:Yo...

Just a thought....I wonder if this might be in the E-Bay plan moving forward....

In the overly complicated and multiple sources requiring to be checked to see if items do/do not/might/'shrugging meh!' meet the E-Bay and courier requirements and exclusions for Simple Delivery at some point will E-Bay slip in a clause somewhere say...

Surcharge to recipient if Simple Delivery postage label supplied by eBay is not correct

I understand that if the Simple Delivery postage label supplied by eBay does not cover the ACTUAL and REAL postage cost than the sender / buyer has 2 options.Either the sender pays the difference at the counter or the Post Office will forward said pa...

Resolved! partial refund not available

Hello - I'm currently trying to refund a buyer. The buyer stated the item was defective/ not fit for use. I accepted the return and awaited the item. Which I got today. The buyer did not send everything back that they should have - something that hol...

Refund Scammers - EBay do nothing!

So I’ve been scammed. I’m a seller. Sold an item for £185. Customer received it and said there was an issue and can he refund. I’m yes of course sorry and accepted the return. A few days later a tracked envelope arrived with a pen in it? No tracking ...

How does selling work?

So someone buys your thing, sends you money and their address then you go down to the post office and send it? Is that how it works on Ebay?

Rip off eBay

Another corrupt company has now shown me that they have joined the growing scam culture that is unfortunately being accepted in our country. It all comes down to the simple things that we are tought to avoid by our elders are now acceptable in today'...

Latest News About Combined Postage Simply Delivery

I had a buyer who won 3 items via auction , I sent her a message asking her to give me time to speak to customer service before making payment. I spoke to the first agent this morning at just after 8am . He confirmed there was a way to combined posta...

EBay changing my listings from ‘collection only’ to ‘postage’ sneakily

Hi alli have a few larger items I’m selling, like a set of 4 chairs, a junior bed, large wooden storage box, etc.. Anyway, I listed these items as collection only with no probs. Few items like the fridge, washing machine, etc have gone already. Howev...

MC011 Restriction

Hi eBay community,I'm in a desperate situation and hoping for advice or similar experiences. Here's what's happening:6+ years account of good standing. Barely ever sold things before, but just sold three items in the past two months or so, and listed...

Updates to eBay’s Promoted Listings programme

I'd love to see how eBay can justify this changed to "promoted listings". (In an email received a few minutes ago.) In future, if anyone ever clicks on a promoted listing, the promoted fee will be charged, even if the actual buyer did not find it thr...

Buyer Returns A Item Without Opening A Return Case

I sold a brand new Fragrence Defusser , on arrival the buyer said it was not as strong as a previous one he brought . I told him he would have to pay the return postage . He then said it had been opened already . It arrived today without him opening ...

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Seller News: May 2025

Weekly Chat with the eBay Community Team

Community Mentor Programme

Forum Posts

Suggestions for music track in the next E-Bay advertising campaigns

Yodel Door to Door

Marketplace responsibility laws

A Heads-Up for Private Sellers using Royal Mail Click and Drop

Just a thought....I wonder if this might be in the E-Bay plan moving forward....

Surcharge to recipient if Simple Delivery postage label supplied by eBay is not correct

Resolved! partial refund not available

Refund Scammers - EBay do nothing!

How does selling work?

Rip off eBay

Latest News About Combined Postage Simply Delivery

EBay changing my listings from ‘collection only’ to ‘postage’ sneakily

MC011 Restriction

Updates to eBay’s Promoted Listings programme

Buyer Returns A Item Without Opening A Return Case

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