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eBay Guarentee a total sham

I’m honestly shocked by eBay’s so-called Authenticity Guarantee service. I sold an Arc’teryx Valiance jacket – a £1,400 piece of outerwear – and it was rejected and sent back as “fake”. This is despite the fact that I clearly stated in the listing th...

Evri Panorama program

Maybe Ebay should watch this program that was broadcast tonight and includes an undercover investigation into Evri as well as Evri's response's.https://www.bbc.co.uk/iplayer/episode/m002nnkf/panorama-evri-wheres-my-parcel

Didn't Get Paid Within 24 Hours

I sold an item over the weekend and didn't get payment within 24 hours as I've been told I would. Instead, I'm getting the payment on the 19th, two days after the item was delivered, in the same way I did before I passed the sales threshold. Is somet...

Has it become usual for people to return used shoes and clothes as 'doesnt fit'?

Not the first time I've had buyers wanting to return items as 'doesnt fit'. If I buy used clothes/shoes and they don't fit me, I just relist, I don't ask for refunds. Has it become usual for these sorts of items to be returned for this reason? I have...

EBAY RIDICULOUS ESTIMATED DELIVERY DATES !!!!!!!!!!

Delivery dates….?????????? What on earth is going on - EBay are telling potential buyers that items won.t be delivered until AFTER Christmas…this should be the busiest time of the year for us and we have sold 2 items today!! RIDICULOUS. Rang eBay to ...

User avatar by Visitor
  • 1075 Views
  • 38 replies
  • 4 kudos

Suspiciously not getting ANY views of Items since ebay has started asking to (pay to promote)

Is anyone suspiciously not getting ANY views of some of their items since ebay has started asking to (pay to promote)? Im hearing people saying that ebay are shadow banning & secretly penalising private sellers who haven't (paid to promote any of the...

Christmas Sales Wrost in Years - December 2025

Hello, I wonder if anyone elese noticed Christmas sales decline. Other platforms have picked up but Ebay is still slow 1-2 Sales a day What exactly has gone wrong with Ebay run up to Christmas. We are advertising all items over 10% but still no luck....

User avatar by Contributor
  • 1968 Views
  • 47 replies
  • 3 kudos

Please Help

I sold an item and the buyer has then asked eBay to step in as they wanted a refund and told eBay that the iPhone box was damaged on the sides. When I sent it, the box was immaculate as the phone was also sealed. What does that mean from eBay? I'm ne...

User avatar by Contributor
  • 761 Views
  • 31 replies
  • 0 kudos

Royal Mail is such a huge disappointment

I sell over 30 cards a day and dispatch via Royal Mail. When the sale is under 20 GBP, I use 2nd call letter. and anything else is 48 tracked. At least 1 in every 10 letters is not delivered and I have to give a refund. This happens multiple times a ...

Not giving eBay my passport or driving licence

Having sold with positive feedback for over a year ebay have now held the £49 in my account until I send them photo I.D which I have refused to do as they already have my National Insurance number and bank details but requesting my passport is I beli...

User avatar by Contributor
  • 7057 Views
  • 108 replies
  • 5 kudos

Ebay Simple Delivery Courier chosen by Ebay to collect parcel no show. Had to rebook at my own cost

I sold and buyer chose option of using Ebay "Simple Delivery" (buyer paid). I was send a courier label from Ebay for DHL and was advised they would pick up next day. DHL never picked up on the first date given or the next day or next day after. I con...

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