04-05-2025 2:09 PM
How do set up free postage???
I know I should set "seller pays" but there's no option to change that.
On existing listing I can only change to an another existing postage policy
There's no option to create a postage policy for free postage, or Seller pays???
I'm so confused
Any ideas???
04-05-2025 2:28 PM
Do you not get these options <I'm on a desktop running Firefox>?
04-05-2025 4:19 PM
No. Where did you find those options?
04-05-2025 10:37 PM
It could be that my account has different options available <I'm a private seller> at the moment as Ebay seem to be changing things constantly, so if you can't see the page as I show above after following the details below then I can't help further I'm afraid.
Maybe someone else will know more?
When you create a new listing, or edit an existing one, it’s under ‘Delivery details - Click on ‘Postage only’ 'Simple Delivery’ & you should get the option to either click on ‘buyer pays’ or ‘seller pays’
Or, if you scroll back up a little to ‘Simple delivery’ again, just under that there is a link ‘Switch to advanced options’.
If you click that you can tick the ‘free postage’ box.
I would also check the help page on Ebay on how to check the postage method selected, & the cost, as you would want to to check that the buyer can not choose an expensive option like special delivery etc.:
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575