13-02-2025 1:56 AM
I know eBay randomly sends out requests for feedback on customer service agents but I didn't get one on this occasion and I'd like to take the initiative. Anyone know how I'd go about doing it?
Solved! Go to Solution.
13-02-2025 5:59 AM
How refreshing to see this post !
You can pass that agents name over to Customer Services here:
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open between 8 a.m. to 10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
I recommend contacting CS very first thing in the morning, when the lines first open, as there's more chance of Dublin answering.
13-02-2025 5:59 AM
How refreshing to see this post !
You can pass that agents name over to Customer Services here:
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open between 8 a.m. to 10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
I recommend contacting CS very first thing in the morning, when the lines first open, as there's more chance of Dublin answering.
15-02-2025 9:33 AM
Thanks for the reply. I don't know if it's a coincidence but I got a request from eBay later that day to leave CSA feedback which I did - 5 stars well earnt by Maria.