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Buyer saying I sent wrong item but it's not my parcel

Hi. Hopefully someone can advise me.I sent a toy, the buyer is claiming I sent sweets and accused me of scamming them. They're demanding a refund for the price plus postage. I know I sent them the right thing. Evri sent proof of delivery. The photos ...

User avatar by Contributor
  • 815 Views
  • 24 replies
  • 3 kudos

Ebay simple delivery opt out

So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......

User avatar by Engager
  • 57993 Views
  • 539 replies
  • 272 kudos

Simple Delivery for Large letters

Hi, Happy New year to everyone!I was wondering if anyone has used SD for large letters....Does it mean that it will definitely be given a Royal mail label? Does anyone other courier do large letters?Does it mean an ever so slightly cheaper way of usi...

Resolved! Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

User avatar by Contributor
  • 41924 Views
  • 754 replies
  • 210 kudos

Re. Dispute Fee

@darnat This is in response to your thread entitled 'Dispute Fee' as I am unable to respond directly to that thread. https://community.ebay.co.uk/t5/Member-To-Member-Support/Dispute-Fee/m-p/7979511#M334278 If you accepted the payment dispute and refu...

User avatar by Advisor
  • 104 Views
  • 0 replies
  • 0 kudos

Resolved! All Orders Removed From App

I have just looked at my eBay app and all orders have disappeared, including a return I am dealing with. Pic attached. Does anyone else have this problem? 

Screenshot_20260101-101205.png

After 26 years it's GOODBYE eBay

Well after 26 years of loving eBay, telling all my friends & customers about it & buying & selling all sorts over the years (currently mine & my late Father's auto & music collections), it looks like today is goodbye eBay! - I have just spent 3hrs ph...

Seller - ......THAT'S where my responsibly ENDS.

Was about to buy until I read this on Seller listing under Item description from Seller.Is this a Seller you would buy from ?. " I know the post office is not what is was, but due to the number items going "missing" & not being returned to me, I now ...

User avatar by Conversationalist
  • 533 Views
  • 12 replies
  • 2 kudos

Christmas Sales Wrost in Years - December 2025

Hello, I wonder if anyone elese noticed Christmas sales decline. Other platforms have picked up but Ebay is still slow 1-2 Sales a day What exactly has gone wrong with Ebay run up to Christmas. We are advertising all items over 10% but still no luck....

User avatar by Contributor
  • 5195 Views
  • 82 replies
  • 5 kudos
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