26-02-2025 7:43 PM
26-02-2025 7:46 PM
It's not my / our tracking here, as you are talking to members like yourself, and not to eBay.
However, Royal Mail tracking is sometimes not in sync with eBay's tracking, and the latter is the most important for releasing a faster payout, that is, 2 days after the delivery date.
If you have found your tracking has not updated, therefore holding back your payout, contact eBay Customer Services, provide the tracking showing delivery, ask if they can kindly release your payout now as 48 hours have passed the delivery date.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/
Lines open between 8 a.m. to 10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
I recommend contacting CS very first thing in the morning, when the lines first open, as there's more chance of Dublin answering.
02-03-2025 10:25 AM
Sadly the tracking does not show delivery. But it has been delivered....so what can I do?
02-03-2025 10:28 AM
@matti2868 wrote:Sadly the tracking does not show delivery. But it has been delivered....so what can I do?
You will be paid after 14 days.