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This Month's Updates

Eve Williams, General Manager of eBay UK, shares the latest updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Forum Posts

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Who Is Responsable when simple delivery goes wrong

Morning. I have just sent a item well packed and placed fragile stickers on the box. The buyer has been difficult already before the item has even arrived. Threatening me with opening a dispute against me because one delivery attempt failed because t...

Resolved! Is anybody out there?

I've had a long break from selling on Ebay but as my wardrobes are bursting at the seams decided to try and make some space (and hopefully, money ). Listed around 31 items but it's as though no-one is even viewing ANYTHING ... I keep waiting for tumb...

Selling Using eBay Postage Courier System.

I recently sold two items on eBay, I opted to use the simple postage system. Unfortunately my printer failed me so I decided to go to my local post office instead, as on my listings I promised the prospective buyers a next day delivery. Now armed wit...

Resolved! Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

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Nobody leaves feedback anymore

Since the introduction of automatic feedback I have noticed less buyers leave it. I am just a guy selling my old stuff. Not business, but I always dispatch same or next day if the post office is closed and package with care. My last sale I sent it ha...

How do I stop automatic relisting?

I don't usually sell on ebay, I just recently had 4 items to sell. I put them on auction and they all sold, but annoyingly the buyers of three of them asked to cancel immediately. So I wanted to relist them, and tried, but it kept saying I couldn't r...

Second account advice

From what I can gather, you're allowed multiple accounts as long as you don't have any account restrictions on other accounts or go against policy and bid on your own items etc. But before I go ahead and allow for the second account I created to be u...

Another Simple Delivery query.

Some advice would be appreciated, Sold an item [Music box set] offered free postage to the buyer. eBay charged me the Simple delivery postage. Took over a week for Royal Mail to deliver the tracked 48 parcel. The buyer contacted eBay for a return wit...

Resolved! Ebay refunded buyer

Just came here to post this story as eBay's policies are completely broken. I sold a 500£ pokemon card to a buyer who after receiving claimed nothing was in the packaging (I suspect he just took it out of the top loader and took pictures after). This...

Simple Delivery

The item was sent in good condition with no damage prior to dispatch. I find it difficult to believe the item arrived damaged, as it was securely packaged.The buyer is claiming the item was damaged because the box was wet and damp upon delivery. The ...

Resolved! Account restricted

Hello All, My selling ability has just been restricted with no prior warning. I'm not an active seller and have only sold a few things over the years. When speaking to support, they've said: 'We do try to provide the best environment possible for all...

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