Does Simple Delivery assume that all private sellers have a printer?

[wintersdawn1]

When simple delivery is made mandatory for private sellers will the process be as follows:

* Purchasing buyer chooses the postage option they want i.e. Royal Mail or EVRI

* Buyer completes checkout, buying the postage from ebay

* Ebay sends the postage label to the private seller

What if a private seller does not have a printer to print the label that ebay sends them?

[manyjamjar]

I'm not very techy so sorry for being so i'll informed but can anyone show me what this "Simple Delivery" looks like ??

Its been a long while since I've listed something. Maybe its the type of listing form from ebay I am using. I just did a test listing on clothing and to me it still allows me to enter my price and nowhere it shows that I am going to be sent a shipping label from ebay.

Heres a screenshot of mine looks like....

[andha-21]

It's still opt in or opt out, perspective depending.

What we are complaining about is based on the CEO saying it will become mandatory for all private sellers in Q1, so basically in the next few weeks.

The roll out isn't fully active yet.

@manyjamjar 

[manyjamjar]

@andha-21 

Thanks. So the picture I showed above isn't "Simple Delivery"  ?

Would like to see what SD is supposed to look like. In my account it shoesn't even show where I could  "opt in or opt out" for SD.

All I managed to do is go into my account> seller dashboard > shipping pref and untogle the Evri option there.

[andha-21]

Until they actually release it nobody here knows what it will look like. It could be the same/similar to your screenshot. It's a wait and see.

It's been available on clothing for a while, whether they keep the same layout is unknown.

[insidethe93]

Depends where Evri lockers are compared to where sellers are (my nearest is 12.09 miles = 24.18 miles round trip by car, longer by public transport). In rural areas fuel costs more, and public transport (if any) is sparser, than in large urban areas.

With RM collection, a postie tends to be at or near an address at roughly the same time each day, due to their work pattern - perhaps handy for a seller.

Evri collects packages from homes - book slots on their website. I don't know if eBay offer that option?

With Evri's large network (16,000 locations including 3000 post office partnerships and 7000 lockers) I can see why eBay chose them to go alongside RM. But with so many bad customer experiences with Evri has eBay made a rod for its own back?

People want to use what suits them or find works best for them, understandably enough! No one knows a person's individual circumstances, and that's why Simple Delivery as originally announced felt so harsh. It was like Procrustes' bed in over-simplying things and ruthlessly forcing people (all with their own circumstances) to fit. But eBay has heeded feedback and changed some things (thanks), so customers should continue to post. If posts sound repetetive, there's a reason for it! I'm minded of Helen Keller's "Together, the voice of many carries more strength and resonance than the voice of one."

[kath3735_wxmjn]

There are also a lot of postcodes that are not involved with SD yet.  You may be one of them.

[manyjamjar]

@kath3735_wxmjn 

I doubt with my postcode. I live in a city.  Two miles away from city centre. I get  RM postie everyday so there is nothing "unreachable" about my postcode.

[bill23h]

I sell mostly small items - stamps and postcards. I put the items in a stiffened envelope, put a stamp on and drop it in a postbox. I've never had any problems with this.

Now it seems I am expected to download a QR code, print it off at my expense, and walk or drive to a post office and wait in a queue while they're scanned into the RM system? 

And what do I do with the £££s worth of stamps I've already bought and now can't use?

As for entrusting Evri with small letter-sized items, forget it. 

Bye bye eBay, it was fun while it lasted.

[the-nutwood-collection]

As for entrusting Evri with small letter-sized items, forget it. 

You and EVRi both don't want letter-sized items.  The minimum weight for EVRi is 250g - that's a lot of postcards.

[zax93]

What about combined items / shipping - how will that work?

[rodrageone]

im not going to be told who i send my parcels by  buyers will be told either use my prefered method or dont buy and if they ignore it their purchase will be cancelled

[vintique*violet]

The sellers funds are held... if the item is lost and therefore not delivered, there are no funds released ... until it is sorted... refunds can be sent using the pending funds... It is not clear in their new terms as far as I can see, how this process will work... 

[papso22]

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@rodrageone wrote:

im not going to be told who i send my parcels by  buyers will be told either use my prefered method or dont buy and if they ignore it their purchase will be cancelled

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That is not going to work for long before you lose your account.   

[andha-21]

There was a recent post in the threads where fI forget the exact reason, but a full refund was issued to buyer.

eBay didn't take it from the pending funds/escrow account. They took it straight from the sellers available funds. Hard to say for certain but following that logic through, their next stop could have been the sellers bank account.

So the seller paid for postage, sent the item and refunded it all before seeing any money.

[vintique*violet]

Thank you, I knew I had seen a post about that somewhere... so the seller sees no funds and eBay uses those funds to refund... but where is the "protection" for the seller, when the item is lost, the claim would have been with the postal courier but with SD this is now with ebay so are eBay going to credit back the seller or make them wait to " bulk" list lost parcels through the contract they have with the postal carrier and make the seller wait? Or simply ignore and the seller loses both item and funds? 

It is unclear as to what the process exactly is/means in that instance, unless I have missed something? 

[andha-21]

In that instance eBay used seller funds from different sales. Hence me following through that the next logical step if there wasn't enough to cover it there would have been the sellers bank account.

The funds the buyer paid for the item remained untouched, wherever eBay like to keep them.

With SD it's hard to give a definitive answer. Mainly because of their usage of wording like usually, typically, generally, normally. It basically means you can't hold them to anything.

So they might eventually pay a seller claim or they might find a reason not to.

Going from the rest of this rollout the one thing I wouldn't be expecting is for them to refund a seller quickly if something goes wrong. Wouldn't fit the rest of the picture we're seeing.

[dougbat20]

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@the-nutwood-collection wrote:

As for entrusting Evri with small letter-sized items, forget it. 

You and EVRi both don't want letter-sized items.  The minimum weight for EVRi is 250g - that's a lot of postcards.

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Eh, I've sent items that weigh less than 250g with Evri, and they have been in the large letter/postable category (although way thicker than a letter so unlikely to be lost).

Where does it say the minimum weight with Evri? I thought it just said up to 1kg.

However I do want to be in charge of my own postage so I will not be using Simple Delivery - ever.

[dougbat20]

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@andha-21 wrote:

There was a recent post in the threads where fI forget the exact reason, but a full refund was issued to buyer.

eBay didn't take it from the pending funds/escrow account. They took it straight from the sellers available funds. Hard to say for certain but following that logic through, their next stop could have been the sellers bank account.

So the seller paid for postage, sent the item and refunded it all before seeing any money.

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This is why you use a separate bank account for eBay that has a hard zero limit, per se - meaning that the account will not be allowed to go below £0 for any reason. Some banks do this, they decline any and all transactions that result in a negative balance.

[forestfeline62]

My partner and I don't have pronters or iphones our phones are simple little1990s  nokia phones so simple delivery will be no good for us .

[uk-specials]

You can still use simple delivery. Once you get the barcode or QR code just write the number underneath on the package you want to send.

then go to a drop off box that prints labels and when it asks you to scan the barcode you type it in.

it spits out a label which you can just stick over the top of the code.

works reallly well.