eBay Help
Seller Central
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: December 2025

Check out our latest updates to help optimize your business.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Resolved! Updates to your delivery options

Just had an email from ebay stating Updates to your delivery options InPost is enabled already, so the delivery option will be available to your buyers without you needing to do anything I don't want this as an option, i'm not after any advice just n...

ebay dispute

when doing an ebay dispute where you pay for the return postage can you claim for the postage back or not

Resolved! Simple Delivery

Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage

Customer service on eBay

Customer Service has always been something I consider to be very important. Customers should feel they're listened to, that they're valued and that they'll have reasonable opportunities for redress, in the event of a problem. It's not a lot to expect...

Resolved! SIMPLE DELIVERY - EXEMPTIONS

It has been my understanding that certain goods (eg collectable postage stamps, postcards etc) and low value items (ie nunder£5) are not subject to the imposition of Simple Delevery and that sellers can still select their custom process of delivery.I...

Resolved! Where have sales gone !!

Crikey ...... things on here have gone from bad to worse, private sales have almost dried up & disappeared!What is going on here. Look at last year vs this years sales:Year until November 2024 £1471Year until November 2025 £769That's dropped about 50...

Sales of counterfeit goods

I caught a few minutes of Rip-Off Britain on the BBC today, where they were talking about fake goods being sold online. Unfortunately I only caught the end of it, but I think they were saying that digital sales platforms might be as responsible as th...

Global Shipping Programme not shipping to Mexico?

I've sold an item to someone in Mexico but upon trying to pay, they're informed that I don't ship to Mexico via the Global Shipping Programme. I've checked my GSP settings and Mexico isn't blocked, and also upon looking at items I have up on ebay.com...

Simple Delivery and Antiques

I hope someone can advise, please.I am a private seller using eBay for decluttering my home. I now want to sell a few collectable items which are of no special value but happen to be over 100 years old. I would like to use Royal Mail as courier as th...

User avatar by • Contributor
  • 389 Views
  • 10 replies
  • 0 kudos

Hi, i sent an item that got damaged in the post, i sent a refund to the buyer but i cannot get any f

Hi, I sent an item through ebay by evri, it got damaged in transit, I refunded the buyer after they sent me photos of the damage but I didn't want the item returned, I have tried auto chat on ebay & evri and even tried ringing evri but I can't seem t...

Buyer paid less than the cost of the postage?

I don’t sell much on eBay at all but my latest one has confused me. It shows me the buyer paid 87p for postage but the cost of the yodel label is £2.70? Why am I about to lose £2 on a £7 item? If it can calculate the cost of the label to me, why isn’...

Got selling related questions? Start here:

Featured Posts

Top