CHANGES TO EBAY SELLER HUB LISTING PAGE

[judeeray]

Have just gone onto my Seller Hub and noticed that the Listings page has changed.

I cannot find 'Items with reserve met' and it looks a complete shambles.  Do not know if I can revert back to 

the old page.  Ebay why keep changing things for the sake of it. Leave things that work alone.

[epic_enterprises_2014]

Ive noticed this Today myself , and it is quite a big change however change can also be a good thing !

On the Seller Hub go to the second box along and click ' All selling' - scroll down and click 'Selling' - 

Scroll down and this will give you all your items for sale with watchers , looks and bids like the old times !!

Keep the faith xx

[coinboys1969]

You are kidding , this change could never be called good or better. Why should I now click to 4 different pages when I could see it all at a glance without clicking anything. No sign of messages from potential buyers without scrolling through messages and why have it look like a mail box !!!!! Oh and where has the "sent messages" gone. Better my .....

[recordwise46]

Totally and utterly agree. There’s an ulterior motive as I have a business account also and guess what no changes at all.

Sent from Outlook for iOS<>

[parkgatemiller]

Doesn`t look like it will go back to how it was,for me the new look is much
worse,no idea where the benefits lie.

[coinboys1969]

Too true. Someone at ebays website design is having to prove their worth.

[lostloads-2]

Damn !

I thought I'd put this nonsense behind me, but mine has been changed again to the useless version.

When it happened the first time, I bombarded them daily with requests to be changed back. It looks like I'll have to try that again now.

[djairfix]

Also for me. Reverted today back to the useless version.

Maybe if eBay are indeed bombarded they'll somehow get the message.

What they did was hopeless, they quickly put back the original, and now back to hopeless.

[thehoarders]

Ebay please listen to us your customers and retrn it to how it was the new layout is awful and almost pointless 

[lostloads-2]

My account is still showing as the new, useless version, so I contacted Customer Services.

The agent I spoke to was totally unaware of the new version and when he compared it to the Overview on my other eBay account (which has thankfully not been changed yet from the old version), he fully understood why it was not an improvement.

He tried a few things himself to revert it back, but was unsuccessful. Therefore, he has referred the issue to the area responsible for instigating this change. He seemed confident they would act quickly to reinstate the previous Overview page for me.

I hope his confidence is justified.   We'll see.  

[recordwise46]

Update they have since changed the Listings page on my business account also. Do they not read 'comments'? Obviously not. At the very least add current bids to the new garbage layout.

[coinboys1969]

No chance. A couple of people I have spoken to have had it briefly
reverted. But with 48 hours it goes back. EBay claim it is a technical
problem, but it's not. You are stuck with it. I think it is an additional 6
clicks to see your auction items. I've missed so many messages with the new
" mail box" messages. This is the worst ever eBay update . Sadly I think it
is here to stay. I daily add a comment on the " tell us what you think"
link on the seller hub page. But no one is listening.

[blinkin-bonkers]

I have spoken to eBay countless times about this and either they are clueless about the changes or they just don't understand.  I swear the people that make these pointless changes for the sake of making changes have absolutely no experience of selling on eBay. Sellers can no longer type an MPN into the search bar to find a listing, you have to remember the exact wording in the title. So if you want to update the quantity for "8mm sockets" but you type in "8mm socket" it will not find it!! For sellers who have thousands of listings how the hell are we supposed to remember exact wording in a title for a listing that was first posted years ago??!!

eBay are totally clueless when you try and explain this to them, it feels like I am the one trying to explain to them how it all works when it should be the other way around. Why can't they just listen???

[lostloads-2]

After 2 weeks, my Overview is still this same useless new version, so I contacted Customer Services again. This agent today was familiar with the new Overview page. 

I was told that the IT Dept had reviewed my request, but had declined to revert me back to the previous Overview version as it it is now eBay's intention to roll it out to all accounts.

I told the agent that when that happens to be prepared for a tide of complaints, but he brushed this off by saying that there has been a lot more positive feedback to the new Overview version, compared to people like myself complaining about it.

I can only reiterate - if, like me, you are not happy, please click on comments at the top-right on the Overview page on the Seller Hub and provide eBay with your views on the matter. Do this daily, or as often as possible. 

Additionally, contact Customer Service and provide them with your feedback there.

Hopefully if enough people do this, eBay will realise that it is not worth pursuing with the change.

[y2ktoys]

Try this link https://www.ebay.co.uk/sh/ord i don't know if it will work for you but when I did the chatbot I clicked the link in there for the seller hub and it changed back to the old one. So relieved!

[djairfix]

Nope... just tried every link to the Seller Hub that I can find, and
nothing performs a re-set

[lostloads-2]

Sadly, no joy for me either.

I was very much hoping the link might help to take me back to the previous version of Overview. Unfortunately not.

[khorasan_rugs]

Yep just happened to me today. Absolute disgrace, completely unfit for purpose. I used the old version to view how many of my listings (around 1500) have got any new watchers which allows me to have an indication of how they are performing. Now I have to actively search for it, whereas before I could see just by glancing at the seller hub listings section. Why did they even bother with this? Who asked for this? Who in their right mind would think this is what we wanted? I am dangerously close to losing my s**t with ebay, they keep finding new ways to frustrate me

[recordwise46]

Mate, Ebay has departments of youngsters that have to justify employment. So on a daily basis they change formats in the pretence of improvement. Just as you are used to the last one they change It . This time for the worse, negative feedback eBay! Yet they say folks like it.BS!!!

Sent from Outlook for iOS<>ch

[khorasan_rugs]

what the hell are you talking about you brain dead serf, stop trying to gaslight sellers. Also not sure where this mythical "All selling" tab you're yapping about

[harryhuntlabrador]

I agree this is a complete shambles and should revert.