Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
How do I close a return request when buyer wants to keep the item but won't close the return request
Buyer opened a return request on 20th August stating that the pictures, he'd purchased, arrived damaged and not as described. I replied same day asking for pictures of the damage and why they were disputing my description. Buyer replied that he now w...
Resolved! Simple delivery is awful
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
eBay Ignoring My Stated Number of Days for Dispatch
I always post items as soon as possible, but have a 3 working days dispatch stated in my listings as insurance against unexpected delays.I sold an item around 5pm on Friday and when I did the first click on 'Get Label' it said I had to dispatch by Su...
Ebay simple delivery opt out
So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......
Return not sent back, seller postage refund.
So i accepted a return from a buyer under "item not as described" processed the return and ebay charged me for a returns label. The time given for the buyer to return has passed and ebay automatically closed the case in my favour, but hasn't refunded...
Making Tax Digital for Income Tax
With the MTD for IT becoming mandatory from April 2026 what low cost accounting software do other Ebayers use that will make this possible. With profit margins squeezed and postage costs forever increasing turnover can be high enough to make MTD mand...
Scammed by buyer
Buyer contacted me to say there was a postage surcharge they were hostile and rude from the offset so I contacted eBay and asked for help. eBay said if the buyer sent them proof of receipt on the surcharge they would refund due to courier error. I to...
Trouble opening an eBay UK business account with my UK company (Payoneer mismatch)
Türkiye'de yaşıyorum ve şu anda sorunsuz satış yapabileceğim Türkiye merkezli bir eBay hesabım var. Şimdiye kadar her şey yolunda, ancak bu hesabı Birleşik Krallık'ta kayıtlı şirket hesabıma dönüştürüp Payoneer'a bağlamaya çalıştığımda "ülke uyumsuzl...
Resolved! Postage costs
Can anyone help please? Sorry don't know if this is the right board, tried member to member with no luck. I listed an item with simple delivery, buyer pays. As usual I was given the choice of postage options. I selected large letter at a cost of £1.5...
EVRI
I used EVRI collect a parcel to deliver to a buyer for the first time. Two days after the courier collected the parcel from me, I had a message from the buyer saying they hadn't received the package. They live 336 miles away from me. Three days in, a...
Resolved! Reporting Bidders for None Payments
Where can you reports buyers that never pay for items and never reply to any requested. On the choices when reporting anything this is not mentioned anywhere.I have one item that it looks like I will have to relist for the fifth time due to people no...
Thoughts on the HMRC and National Insurance Number issue
I'm no longer selling due to Simple Delivery and I am sure that that will affect eBay's revenue from private sellers as well as have a knock-on effect from people buying less due to having less to spend. I should just forget it but the whole thing is...
Buyer says they haven’t received item but tracking says delivered
Hi everyoneits my first time selling on eBay and I managed to sell an item for a good amount. I was so happy because the money is going towards an important move. I made sure I posted the item out literally the same day using evri simple delivery wit...
Royal Mail price increase coming October 2025 could be the final straw.
Let's face it. Small sellers are doomed and have been since eBay decided to concentrate and subsequently bend over backwards for their larger seller's needs. Those that are barely hanging on in this unequal system, with its flawed fee structure and m...
Additional costs
I am having trouble working out additional costs for dvds worldwide and europe as 1 worldwide costs £4.80 and 2 cost £9 and for europe it's £4 and £5.80. so can anyone help me please
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