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Resolved! Simple Delivery

Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage

EBAY AND 2026 ??

With only a few days of this year left on the eBay site which has been a disaster for its users, I trust they will have to change things around some time soon in 2026.Over several previous years, we have experienced up and downs with them, but this p...

User avatar by Helper
  • 1728 Views
  • 32 replies
  • 10 kudos

Resolved! Parcel

I posted some gold item on ebay by using RM guaranteed special delivery .The delivery was delayed and buyet opened case and ebay closed case with refund .However the item was delivered with proof of signature and a picture next day after the case was...

Buyer wanting refund on known working item

Hi all, I've recently sold a DJI drone with a care plan remainding on it. When the buyer recieved the item he angrily sent two messages saying it was broken and started the returns process immediately.I know for a fact the device was working fully be...

Customer service on eBay

Customer Service has always been something I consider to be very important. Customers should feel they're listened to, that they're valued and that they'll have reasonable opportunities for redress, in the event of a problem. It's not a lot to expect...

Sales of counterfeit goods

I caught a few minutes of Rip-Off Britain on the BBC today, where they were talking about fake goods being sold online. Unfortunately I only caught the end of it, but I think they were saying that digital sales platforms might be as responsible as th...

Emails from eBay about seller status

Good day all and happy new year. i got an email from eBay saying the my sales performance wasn’t up to scratch and that I needed to sort it out by the 20th of February or things would occur where I would get less listings or discounts. my sales on eB...

Simple Delivery and Antiques

I hope someone can advise, please.I am a private seller using eBay for decluttering my home. I now want to sell a few collectable items which are of no special value but happen to be over 100 years old. I would like to use Royal Mail as courier as th...

User avatar by Contributor
  • 500 Views
  • 14 replies
  • 0 kudos

Hi, i sent an item that got damaged in the post, i sent a refund to the buyer but i cannot get any f

Hi, I sent an item through ebay by evri, it got damaged in transit, I refunded the buyer after they sent me photos of the damage but I didn't want the item returned, I have tried auto chat on ebay & evri and even tried ringing evri but I can't seem t...

Ebays estimated delivery dates very misleading to buyers

I've seen countless posts on this already and I've already complained a few times but I want to make another post so they know the issue has not gone away! Its almost time for the Bank Holiday weekend and my orders being dispatched with Royal Mail 48...