I posted some gold item on ebay by using RM guaranteed special delivery
.The delivery was delayed and buyet opened case and ebay closed case
with refund .However the item was delivered with proof of signature and
a picture next day after the case was...
On the Royal Mail web site, it gives the maximum size of a Large Letter,
and it also gives examples - specifically DVDs. But when trying to list
a DVD as a Large Letter on ebay, it only allows Simple Delivery, even
though ebay's example of a Large Le...
Is Simple Delivery mandatory now ? used to be able to select custom
postage option but it’s not available now. Just tried listing and Simple
Delivery is the only option for postage
OK, I am a complete novice and I have got into a mess. Way back 13Nov25,
I set up an auction for a particular item which did not reach the
reserve. I got a lot of bids from China which I didn't know how to deal
with, and it made me feel uneasy. I had...
Hi all, I've recently sold a DJI drone with a care plan remainding on
it. When the buyer recieved the item he angrily sent two messages saying
it was broken and started the returns process immediately.I know for a
fact the device was working fully be...
Recently I've experienced a second buyer claiming damage and NAD item to
a well packaged item with no damage on sending or evidence of damaged
packaging , clear, though limited number of, photographs of a perfect
item. First item was a watch, thankfu...
First time for me as a seller. My buyer is claiming an action figure I
sold is covered in some sticky stuff and has started an INAD case
against me. I have it set not to accept returns but I know if a INAD
case is initiated and I lose I will have to ...
With only a few days of this year left on the eBay site which has been a
disaster for its users, I trust they will have to change things around
some time soon in 2026.Over several previous years, we have experienced
up and downs with them, but this p...
We sold a sticker sheet to a customer in the US (we are in the UK) and
we normally send these via Royal Mail Click and Drop (label generated at
home). It seems in the last day or so though there have been some
changes whereby you CANNOT generate a CN...
Had an selling account for 20 years (this isnt it) I'm a UK seller,
haven't sold a great deal, feedback is still under 1000, last year after
about a year of not using the account I started to sell again, not a lot
but eBay first treated me like I had...
Customer Service has always been something I consider to be very
important. Customers should feel they're listened to, that they're
valued and that they'll have reasonable opportunities for redress, in
the event of a problem. It's not a lot to expect...
I caught a few minutes of Rip-Off Britain on the BBC today, where they
were talking about fake goods being sold online. Unfortunately I only
caught the end of it, but I think they were saying that digital sales
platforms might be as responsible as th...
Good day all and happy new year. i got an email from eBay saying the my
sales performance wasn’t up to scratch and that I needed to sort it out
by the 20th of February or things would occur where I would get less
listings or discounts. my sales on eB...
I hope someone can advise, please.I am a private seller using eBay for
decluttering my home. I now want to sell a few collectable items which
are of no special value but happen to be over 100 years old. I would
like to use Royal Mail as courier as th...
The search algorithm on eBay is a total nightmare if you are in the UK.
Random results unrelated to your initial search show up in their
hundreds, as well low value items from Chinese sellers. It is positively
discouraging to buy from eBay, especiall...
