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Forum Posts

Entering your own tracking number for non Simple Delivery items where compensation cover needed

Members should read this post first to understand that Simple Delivery, in many cases, will not give you any compensation coverage. https://community.ebay.co.uk/t5/Seller-Central/Where-you-REALLY-stand-on-shipping-using-Simple-Delivery/m-p/7860490 So...

Ebay simple delivery opt out

So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......

User avatar by Engager
  • 44454 Views
  • 425 replies
  • 224 kudos

Sender asked to return parcel Evri

Hi all, I ordered and item which was dispatched by the seller. However, on the tracking on Evri there is an update stating the below: The sender has asked us to return your parcel. Please contact the sender if you need help. Has anyone ever experienc...

Important Temporary Issue With C&C

I don't sell a lot on my private account although I did sell one item last week which was a C&C.Another poster said they had issues with the collection code earlier this week and this may be the reason for this message today from Ebay. 'We’re writing...

How do you cancel a 'return request'

I've sold and item which had very minor damage. I wasn't aware of the damage and had listed the item with no reference to the damage. The mistake was clearly mine. Initially the buyer opted to return the item, however, the buyer would now like to kee...

User avatar by Contributor
  • 43 Views
  • 7 replies
  • 0 kudos

Resolved! Item not received

I'm a private seller and have been using Ebay for 20yrs at least. I've just had a dispute notice today from eBay regarding an item I sold back in 13th April! The buyer is saying they didn't get the item. It looks like they did raise the issue in Sept...

User avatar by Contributor
  • 972 Views
  • 29 replies
  • 0 kudos

"Mark as dispatched" - gone

As a private seller paying postage costs on all my listings I sometimes have two separate orders from the same buyer. Previously I would pay for and print a label for one, but include both in the parcel and mark the other as "dispatched". But now wit...

Resolved! Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

User avatar by Contributor
  • 31979 Views
  • 613 replies
  • 181 kudos

Resolved! Royal Mail Simple Delivery Damaged Packaging and Lost Item

Good evening, I sold an item and sent with simple delivery via Royal Mail. The buyer messaged after delivery showing damaged packaging (a hole). There were items missing from the box. The buyer opened a case with eBay who closed it with me, the selle...

User avatar by Contributor
  • 191 Views
  • 14 replies
  • 0 kudos

Resolved! Punished by eBay for fulfilling a buyer request to post on a certain day.

If your buyer requests that you delay posting of an item, eBay will punish you by delaying all incoming payments, not just that one. Fulfilling one such request is enough for this to happen. I did not know this and now my daily payments which were ru...

Bank detail verification

Hi all, I've just started selling and I've got money i would like to withdraw...but I can't because ebay have been verifying my bank details for over a week. I've talked to customer service who just said to wait..but I have a few concerns:1) I've onl...

User avatar by Contributor
  • 70 Views
  • 3 replies
  • 0 kudos

NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

User avatar by Conversationalist
  • 547848 Views
  • 9611 replies
  • 608 kudos
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