eBay Help
Payments
Payments related discussions, questions, and input shared here
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: June 2025

Keep your sales momentum strong this summer with our latest updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Seller refusing to refund and playing games, abysmal behaviour

So this isn't my main account I'm using since I don't know if I'm supposed to keep buying/selling separate? I'm new here. I recently won an eBay auction for a valuable trading card, costing over £200. When the parcel arrived, the item was missing. I ...

payment on hold: cant add card for selling cost

so I've got nearly £100 i can not withdraw, ebay say its because i don't have payment method for selling cost. 1.under account/payment information/payments/my card I tried to slide the bar to make my card preferred method: i get red notice on top of ...

User avatar by • Contributor
  • 431 Views
  • 9 replies
  • 1 kudos

Bank account verification/direct debit issue

Hi all, Bank account verification has been ongoing since 28th of May when the 0.01p was deposited. I contacted EBay via live chat and they can see it is ongoing and the 0.01p was deposited, but to contact my bank for support with the direct debit set...

MC011 Action required - Payouts on hold

Hello electro_worlduk,We require additional information to review your account. Your payouts are on hold until the review is completed. For more details on payout holds, see the Payments Terms of Use.Here’s what you need to do:- Resolve any outstandi...

Payment On Hold

Hi guys, hope someone can help, I’ve recently sold something on eBay and have just received my funds but the payment was on hold as I needed to update my bank details so I’ve added a new account and it’s now saying I have to wait 48h as a security pr...

Changes again to payouts again

Why can't ebay leave a things alone they changed the payout so you had to request it now they are holding payment until an item has been delivered and verified Have I got this right and can we still post an item ourselves or are we expected to purcha...

User avatar by • Contributor
  • 3869 Views
  • 67 replies
  • 11 kudos

Resolved! Permanently suspended - funds on hold

My account has been suspended, with all products delivered, yet all of my funds are on hold (around £500) I spoke to eBay, and I was told I'd have to wait '170 days or more' to receive my funds. Has anyone else experienced this? Did you get your fund...

Preferred for selling costs - Issue

I have an outstanding fee of 100 pounds to pay for a partial refund.I have all correct bank, address and cards added as Preferred for selling costs but I am not able to use that card to pay for the fee. Do anyone know if there is a solution for this?...

Resolved! buyer wants to collect

I sold an item to a local buyer. As I was expecting to post it, 'buyer collects' was not ticked as an option. I am quite happy that they do collect, but how do we go about the proof of delivery thing and consequent long wait for my payout?This new sy...

User avatar by • Conversationalist
  • 887 Views
  • 7 replies
  • 0 kudos
Got payments related questions? Start here:

Featured Posts

Top Solution Authors
View All
Top