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My payment is n ot released

I am a business seller who has some money in my eBay account, unfortunately, no scheduled payment, and I can not request the money. I have updated my account details, and still I can not request the money, and the money is not on hold, but it has not...

PayPal Credit not an option on Best offers

I've noticed this in the last few months ebay does not have an option to use PayPal Credit as a payment option when making Best offers. I believe in the past, much like Bidding, with Best offers you had sometime to make the payment is including PayPa...

Postage Paid But Decided to Collect

My buyer paid for postage and then contacted me saying he wanted to collect. We arranged the collection and all was fine and I refunded his postage in cash. How do I now get to the money in EBay? I don't seem to be able to change the status to 'Colle...

Resolved! Withdraw on demand not working

After selling an item over 3 weeks ago ...which was paid for the same day by the buyer, I've still not received the payment balance from my account, this is despite numerous times and days going through the Ebay procedure and activating the withdraw ...

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Balance not showing

I sold an item that was confirmed delivered tracked 48 two calendar days ago. On the transaction report it states funds are in my balance but they are not. Tried automated customer service but didn't get far as they kept repeating the new policy. Can...

Payment on hold after buyer picked up item!?

I’ve been going mad at eBay last few days. I sold a mattress. Under £500. The buyer came, inspected it, gave me the code which I input, next day left positive feedback. I also get an email now saying I’m a top rated seller. Great! I see next day fund...

Forgot to get collection code

Hi There, I sold an item today but didnt realise I needed to get a collection code. The buyer has paid for the item already but I cannot receive the funds. I have sent him a message, but had no response. How does Ebay process these? Will the funds be...

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Ebay and Paypal

Hello, i just (accidentally) linked my paypal with ebay ie if I buy something it is automatically deducted from paypal. Previously i had these separate, so i logged into paypal as well. Can I undo this and seperate them again ? Is there any point ? I...

Iphone scam

Can anyone please advise bought iphone 17 pro max seller sent me envolope with blank papers i sent it back item not described now instead of seller issuing refund he has asked ebay to step in and saying I sent him blank papers where do I stand? Ive t...

Wrong Buyer report

I mistakenly made a report on a wrong buyer. How do I fix this? I don't seem to be able to contact eBay to retract my report.

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