eBay

How can I find a customers ID number for a overseas customs form ? ... View more

Seller does not reply to messages. What can I do?? ... View more

Hi. Tried to convert some Nectar points yesterday but go this error (We had trouble connecting to Nectar. Please try again later. and its still the same today. I'm still collecting them fine through ebay though.   Any help or advice appreciated. TIA. ... View more

  advertised a barometer on e bay u.k and sold to an italian sent the parcel off 2 days after payment. by u p s  it arrived in italy 3 days later and sat there for several weeks with tracking ref. saying delivery date alltered awaiting payment of custoom dues,eeventually it was delivered after about 3 weeks . then thebuyer didnt want it and started a return saying he waited to long. (perhaps had the dues been paid earlier the goods might have been released). e bay  u.k  ruled in y favour and closed the case The next day the buyer opened a new case against saying the goods didnt match the description and photos. I emailed him asking why it didnt match and he emailed me back saying e bay had told him to  put that it didnt it didnt match  the desciption and i would have to take it back.   i contacted e bay u. k who told me to deal with ebay italy which i did and received 2 long pages back all in italian   which i dont understand at all. today e bay u,k  emailed me to say that they had ruled in the buyers favour and they  were refunding him the 180. pounds 34 pence and this would be taken from my e bay .  account  ... View more

I have purchased an item from eBay about an hour ago and have been told I have won an iPhone and to put my credit card deyail in for £1 postage. Is this a scam. ... View more

I have just bought 25 different polished stones from the same dealer at the same time.  I am not willing to leave 25 single feedbacks.  Is there some way I can wrte one feedback to cover all 25 purchases?  I sent a message to that effect to the seller, who has not responded.  Thanks for any help anyone can offer. ... View more

Do I need to sign up to this? Can I not continue to use paypal. ... View more

I'm not a new seller but it's the first time this situation had occurred for me. The winning bidder in my auction had zero Feedback and when I looked into their details it said they were a member in the USA. I'm located in the UK and specify in my listings countries I don't post to which include USA.    Initially I sent a message saying this to the winning bidder, then I got worried they might pay and there would be a problem with posting so I decided to cancel the transaction. The details of the winning bidder then appeared to be in Russian script and it said their location was Russia (which I also specify I don't post to). I then cancelled the transaction  giving the reason as a problem with the winning bidder address and providing further details of different locations plus them being addresses I don't post to.  Did I handle this correctly? Is there something else I could have done? Are there any consequences for me cancelling although they didn't pay? I know with non-paying bidders you can offer a second chance to the second highest bidder, but I can't see this as an option. Is my only option to relist?   TIA ... View more

Bought some supposedly genuine perfume. When I received it the box looked authentic and real. Opened the perfume a couple of days later and discovered the bottle was only partly full. Immediately knew I had been conned. Tried the perfume after 15 mins neither myself or my daughter could smell it. I had bought genuine perfume before and it lasts for hours. Sent a photo of the bottle of perfume to the seller and requested a refund. He refused case was closed. So then I was like a dog with a bone. Reported him to eBay for copyright infringement. Within 15 mins most of his perfumes for sale were removed from his selling list. Today he is operating under a different name. How the hell can he get away with this ? ... View more

In the pics it looks like the hem is unravelling, i have since asked the seller if this is the case or not, they have not answered my queerie ...i am worried about paying for it...because i will hate it if it is a mess.  I know i should has scrutinised it better before the item ended. I just wondered if there was anything i could do before me spendiung money on something i will then hate. If they replied they might say it is fine....but they are not replying 😞  ... View more

Hi can someone please tell me how to go back to my first email address when I try to change it in edit it comes up address already taken, Thanks ... View more

I want to make my landing page as selling and cannot see how to do this. ... View more

I buy regularly on Ebay and buy quite a few items from France, but since Brexit, this has been a problem, as French sellers seem reluctant to ship. I won a bid recently for a razor and as usual, paid within the hour. Two days later the buyer cancelled the order, no email or explanation. I left feedback which stated this. By return the seller left negative feedback for me saying "bad buyer". I have years of buying on Ebay with 100% good feedback, so it's just annoying that this happens. It discourages buyers leaving a fair and useful feedback, knowing the seller has held back their feedback waiting to reciprocate with negative feedback of their own. Would Ebay remove this negative feedback from my account, or is it worth bothering about? ... View more

A kitchen tap which I bought last July said it has a lifetime warranty. It has been in use for a few months now and the nozzle button that changes the flow to spray jammed and I can only use the spray function. When I tried to contact the seller for help with getting a new nozzle it appears that the seller has blocked the contact seller function. The 'contact eBay help' link just keeps sending me back to the help pages. Can anyone suggest a way forward?     Kind regards,   Rose       ... View more