eBay

I cannot reply to any messages, when I try I can type the first letter & that's it nothing else will show. I have 'got round this' by typing my reply in a text editor & cutting & pasting into the reply dialogue box. Hardly the intended method! Has anybody else experienced this problem & what is the solution? ... View more

Hi i had a parcel delivered by yodel that i did not recieve. got in touch with yodel and they agreed that it was mistakenly delivered and cannot now find the parcel and have agreed a refund only if the seller gets in touch with them but seller is refusing to do so ebay resolution centre has sided with seller and said its been resolved is there any other way to make seller claim refund on our behalf? ... View more

How do you activate or deactivate. Collection:   Click & Collect - Select store at checkout. Ebay pushes this enthusiastically but despite all the blurb I certainly cannot find it. Neither could the expert on Ebay saying it comes on automatically despite it not showing in preview. But its still not being offered....... Collection: Click & Collect - Select store at checkout. So what I am doing wrong? Any advice appreciated, Thank you ... View more

ebay have somehow given me a new username that I did not ask for. How can I get my original one back with many years of 100% feedback? How can I actually talk to someone? ... View more

How do I have an ebay UK advert removed for using my photos without my permission? There are no relevant support options to report it. They bought my Yamaha jet ski a few weeks ago, and are now using my text & photos to sell it, & as they have just cut and pasted my description text they are making out that it is they who have owned it for years. (which they clearly haven't as they have only just bought it off me!) ... View more

when ever i try to convert nectar points ebay says unable to connect right now please try again later....been doing this for months now. ... View more

I am selling buy now or make an offer, when I get watchers I can normally make an offer but this is not happening, what has happened to this. ... View more

What is the point of appealing an eBay returns decision after you've had to pay a full refund to the buyer. Surely you should  be appealing beforehand. ... View more

I purchased a top costing £6.00  received it and it stinks horrible supposed to be new so asked to return opened case was offererd £1.50 tried to ask ebay to step in all i get is case closed not received any return postage or address  ... View more

It's time ebay made so-called 'buyers' pay an instant deposit on items when they click buy now or an offer is accepted. I've had 3 now on 1 car for sale! They say ''oh sorry I meant to click offer'' or ''oh I didn't realise where you where''  despite it clearly saying location in ad.  They never ask any questions first, just click to buy. The item falls from sale. I lose all the watchers and have to spend time relisting. Total timewasters need to be dealt with. It's ruining ebay's genuine and honest members.    ... View more

I have received and accepted an offer via messages from a buyer before auction was over. How do I invoice him please? The instructions don't seem to tally ... View more

Hi I recently sold a wedgewood plate, which I listed as "used". As far as I could tell I was sending a good used condition plate with no obvious defects. The buyer has sent me pictures with what they claim are chips to the laquer, but these were too small for me to notice them, and besides it is a used item. They are asking for a partial refund. What should I do? The item when for quite a large sum,  around £75 as it is apparently a sought after design, but I sold it  with a low start price, and in good faith as a "used" item ... View more

I recently had to ask ebay to get involved when I neeed to return 2 pairs of shoes to a buyer who sent the incorrect items and was not responding to emails. Ebay advised me to return the items and provided me with Royal Mail tracked postage labels. So far so good. The items were duly returned and received in the specified timescale. Still no seller response so, as indicated in the Resolution Centre procedure ebay intervened only to advise me that the purchases are not covered by the refund guarantee! The seller has been removed from ebay too. So, despite following ebay’s procedures and advice to the letter I find myself £33 out of pocket. My worst ebay experience in over 700 transactions. Unacceptable behaviour condoned and supported by ebay? cpw ... View more