How do I report non payers and time-wasters?

It's time ebay made so-called 'buyers' pay an instant deposit on items when they click buy now or an offer is accepted. I've had 3 now on 1 car for sale! They say ''oh sorry I meant to click offer'' or ''oh I didn't realise where you where''  despite it clearly saying location in ad.  They never ask any questions first, just click to buy. The item falls from sale. I lose all the watchers and have to spend time relisting. Total timewasters need to be dealt with. It's ruining ebay's genuine and honest members. 

 

Accepted Solutions (1)

Accepted Solutions (1)

fargvs
Experienced Mentor

No need to chase up non payers anymore !! ...  Negative Feedback is not allowed nor was it ever effective !. >

 

Instead see the eBay Auto opened and actioned  > Unpaid/Cancel < case process which can be closed 5 days later to recover the FVF selling fees due and Non payers are given a non payment defect/strike = 'After 5 calendar days, sellers can cancel the transaction using the 'Buyer hasn't paid' reason in Seller Hub'.'

 

Sellers  can  also set their Preferences to handle cases manually >

https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=

https://sellercentre.ebay.co.uk/news/2021-march/order-cancellation 

https://resolutioncentre.ebay.co.uk/

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