eBay

Hello there, I bought an item off of eBay, it was an exercise bike. The product came faulty so I sent it back to the company to have it "fixed", they sent it back to me still broken, but are now saying I have to pay to have it "fixed" again because it was out of the return window.       Where do I stand, because I have a faulty bike, that's been faulty since I bought it, but it's past the 21 day return date. ... View more

Hi, I recently bidded for an item; #224518022188   The seller had previously had it on reserve, but I saw no reserve on the listing. He was still under the impression that it was. The reserve was £120. I won the auction for £102 plus £9.02 shipping. When I went to check-out the total amount was £133.02. I contacted the seller. He said he would re-list at the price I bought it for; £111.02 including postage. I went to buy it and again checkout said £133.02. So, we are in a stalemate now. Both of us have 100% ratings for buying and selling.   Can anyone help? Cheers, A ... View more

So iv ordered items to there wrong address, it doesnt let me cancel some of my orders, iv done 2 but there are 13 other more that are goes to a page that says it doesnt exist, worst thing of all is that i did it through apple pay. Iv contacted sellers lets just pray all money gets returned :/, hope there sellers dont get annoyed didnt realise until there end. ... View more

Hey guys, ive been scammed 50 gbp and its so obvious, i have many screrenshotrs of messages and pictures of things that dont match what the seller was saying. Is it likely ill get a refund?    For example i have a picture of tracking details and at apparently 8th july at 10pm tracking info was provide then somehow earlier in the day about 6 hours before the purchase was made the buyer (me) picked up the item which i didnt. ... View more

When listing products from ebay, when I choose the payment method paypal and write my e-mail, it says there is no paypal account for this e-mail, but I log in to my paypal account with that e-mail. what is the problem? ... View more

Hi I've had someone open a dispute against me, downright lies and stupidly I've missed the email last week now owe 70£ back! The person has resold my item as 'excellent condition' despite complaining to eBay that it was in awful condition from me. I have full proof of the resale. Any advice will be greatly appreciated  please!  ... View more

Hi, I recieved an email from eBay accusing me of not following eBay's Abusive buyer policy.  I have no idea why, and eBay have not seen fit to provide any details. Contacting eBay for more information seems to be impossible.  Does anyone have any ideas as to what I should do? Thanks in advance       ... View more

Hello, ive received a message from a person who wants to buy an item I'm selling, but has requested that I send him an invoice via PayPal. I said that I'd rather him use the buy it now option available on my listing, but he's still insisting.  Am I being paranoid? Any help appreciated!  ... View more

Someone is sending me messages saying I am under discussion for selling damaged goods. I know it doesn't exist. How do I stop this ... View more

Hi. I ordered 2 items and when the parcek arrived there was only 1 in the packet. The seller insists 2 was dispatched and the weight of the parcel corresponds to that, even though there was only the 1 item. What can I do.  ... View more

I have a buyer who has purchased one of my items and paid (i don't know wether via paypal or bank). I have no payment options set up on my ebay account and as such the funds are being held by ebay. The buyer did not read the ad correctly as it was for collection only and has asked me to cancel the transaction, I have tried to do this but all I get is "cannot cancel due to no payment options being set up" meaning I have to set up a payment option to allow the refund to occur. I completely stumped any suggestions? I have been in contact with the buyer and asked if they can retract from there end, suggestions please  ... View more

I bought  2 sets of 3 masks from Joules, usually a brilliant company. I returned the  2 packs unopened.....I then contacted Joules who are saying they are not returnable and they're sendimg back to me. There was nothing in their advert saying unreturnable. ( Their adverts now say unreturnable. but not the page I bought from ) I am furious.. I've just spent almost 2 hours going round and round trying to find how to get through to ebay....Can anyone help me please.  ... View more

what to do if you bought the phone a few months ago and the phone broke and is still under warranty, but the seller is no longer on ebay? ... View more

I have used PackLink for the first time (Never Again), The package I sent was damaged and I am trying to make a claim, through the insurance.  One of the many things that Pack Link require is a copy of the sales invoice.  How do I get a copy of Sales invoice from an ebay sale. ... View more